John Lane | Page 2

Needed tires last week before a weekend trip. Eric in Parts had the tires the next day. Chris in Service had the tires mounted and balanced within a couple of hours. Great Service as always! Eric in Parts had the tires the next day. Chris in Service had the tires mounted and balanced within a couple of hours. Great Service as always! More

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I am a returning customer. I went to turn in a lease very early due to value and check the status of an ordered vehicle due in a few months. I ended up turning in 2 leased GMs I went to turn in a lease very early due to value and check the status of an ordered vehicle due in a few months. I ended up turning in 2 leased GMs and leaving with a better model and excellent price, the same day! Geno is always straight forward….no games….honest…and it’s always a fair deal for both them and me. Carlos was great with the closing process as well. Highly recommend them! They are my first and last stop. I don’t worry about any games or pressure…they take their best shot at a deal and it’s always worked out for me! More

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The best dealership and best service! Wouldn’t but a car anywhere else. Tania thank you so much! Wouldn’t but a car anywhere else. Tania thank you so much! More

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You walk in and feel welcomed. Everyone is very helpful answering any questions you might have. It was a pleasure to work with Tania. Everyone is very helpful answering any questions you might have. It was a pleasure to work with Tania. More

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Scheduled an oil and filter change with tire rotation. Work was performed efficiently while I waited. Always a pleasant experience! Work was performed efficiently while I waited. Always a pleasant experience! More

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Great service every time I service my car! Needed an oil change and front brake pads/rotors replaced. Work was performed efficiently at a very reasonable cost. Needed an oil change and front brake pads/rotors replaced. Work was performed efficiently at a very reasonable cost. More

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You guys are amazing and geno and alex helped me find the dream car i been looking fir my whole life. I HOPE EVERYINE CAN COME FIND THEIR DREAM CAR AT COLONIAL WEST. dream car i been looking fir my whole life. I HOPE EVERYINE CAN COME FIND THEIR DREAM CAR AT COLONIAL WEST. More

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Attentive, friendly, knowledgeable. Work together as a team in everyaspect. Helpful, very courteous. Great to work with! Work together as a team in everyaspect. Helpful, very courteous. Great to work with! More

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First, Shelly is a Godsend as she understands my needs and time constraints. She ensures the service I need is done when I need it. She has such a beautiful personality and is always there to help. She and time constraints. She ensures the service I need is done when I need it. She has such a beautiful personality and is always there to help. She is a perfect fit for her role as good customer service is so important and she is excellent at it. I was dropping my car off for service the next morning and asked Edison to keep it in the garage overnight. He took it in the garage. A little while later my driver-side mirror was already replaced. Jaqueline is always so kind and helpful in writing up the paperwork. Angie is so wonderful and always makes checkout so easy. Chris was not there, but when he is, he is always so helpful in understanding my needs and explaining every detail of the service and what will be needed next. I am so glad I purchased my Impala from Colonial West. Service and Sales are exceptional. I only wish GM would continue to make the Impala with the large-size engine or maybe put a larger engine in the Malibu. More

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First, Shelly is a Godsend as she understands my needs and time constraints. She ensures the service I need is done when I need it. She has such a beautiful personality and is always there to help. She and time constraints. She ensures the service I need is done when I need it. She has such a beautiful personality and is always there to help. She is a perfect fit for her role as good customer service is so important and she is excellent at it. I was dropping my car off for service the next morning and asked Edison to keep it in the garage overnight. He took it in the garage. A little while later my driver-side mirror was already replaced. Jaqueline is always so kind and helpful in writing up the paperwork. Angie is so wonderful and always makes checkout so easy. Chris was not there, but when he is, he is always so helpful in understanding my needs and explaining every detail of the service and what will be needed next. I am so glad I purchased my Impala from Colonial West. Service and Sales are exceptional. I only wish GM would continue to make the Impala with the large-size engine or maybe put a larger engine in the Malibu. More

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