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Joey Desrosiers
Refer Me
218 Reviews
Dealership Experience
12 yrs, 3 mos
Industry Experience
27 yrs, 4 mos
Specialties & Trainings
ANY AND ALL
218 Reviews
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218 Reviews of Joey Desrosiers
November 19, 2023
Dealership as a whole was very efficient and knowledgeable of their vehicles as well as their customers in the store. From the salesperson to the sales manager and of course the finance tram knowledgeable of their vehicles as well as their customers in the store. From the salesperson to the sales manager and of course the finance tram we’re exceptional to work with! More
by js.snow255
Other Employees Tagged: Ken Martin, James Brown, Jeff Land
Helpful 
November 08, 2023
When I noticed something was wrong with our car tire I was so worried it would cost us a fortune. Mick took great care of us and was so honest about what was needed for the vehicles safety vs what just co was so worried it would cost us a fortune. Mick took great care of us and was so honest about what was needed for the vehicles safety vs what just cosmetic and optional. I went in expecting it to have a cracked wheel, bent rim, and need a new tire. However they looked at everything and all I needed was a tire, everything balanced well otherwise. They were flexible with when I could schedule bringing it in and made the whole process a breeze. I used the shuttle service to go to the craft store up the road while my vehicle was worked on and everything worked out great and went very smoothly. Thank you to the best service department in the 75087 / 75032 area! More
by Marissafulton
Other Employees Tagged: Corey Thomas, Mick Schott, Ken Martin, James Brown, Becca Scott, Kasey Boysaw, Carmelo Adorno, Oscar Boyd , Jasmine Jackson-Conley
October 19, 2023
Pleasant and friendly. But...they tacked on almost $4,000 in "dealer accessories" that were not mentioned in the price. Nor were they mentioned when I said I was looking fo But...they tacked on almost $4,000 in "dealer accessories" that were not mentioned in the price. Nor were they mentioned when I said I was looking for "the Tacoma priced at $37,980." I felt mislead. More
by davidarlan
Verified CustomerOther Employees Tagged: Scott Smith, Aaron Pieratt
October 18, 2023
Tuve una muy mala experiencia con Scoot, me hizo comprar garantías que yo no queria,me engañaron garantías que yo no queria,me engañaron More
by MARTINMARTINEZ670.MM
Other Employees Tagged: Scott Smith
October 17, 2023
Contacted sales by telephone , Ken helped answer all questions about vehicle advertised on website, he was extremely professional, friendly, while guiding me through the purchase process. Ken is an ass questions about vehicle advertised on website, he was extremely professional, friendly, while guiding me through the purchase process. Ken is an asset Toyota of Rockwall , who represents total integrity. However, my experience in dealing with finance (Scott) left me very displeased and stressed as items which I had specifically and carefully communicated that I did not want to purchase , was quietly "added" to the agreed purchase price of the vehicle, resulting in my having to drive back to the dealership the following Monday, to meet with the finance manager , who after reviewing the issues, took the necessary steps to correct the vehicle sales price to the correct amount. This experience with finance left me uncertain about the ethics of the finance dept. More
by dennisdickerson6
Other Employees Tagged: Scott Smith, Ken Martin
October 17, 2023
One of the biggest is this Toyota of Rockwall company I appreciate it very well thank goodness that i deal with this kind of people whose working with the company and their team. appreciate it very well thank goodness that i deal with this kind of people whose working with the company and their team. More
by rohulamin.amin12
October 16, 2023
I want to Thank Mr. Martin and Mr Boyd for their excellent service in helping us 🙏🏾❤️ Martin and Mr Boyd for their excellent service in helping us 🙏🏾❤️ More
by wj
Other Employees Tagged: Scott Smith, Ken Martin, Oscar Boyd
September 13, 2023
Chris Cook was my sales person(which you do not have listed below) We really enjoyed dealing with him. He went over and above to get us the deal we could accept. He was a very kind and caring person w listed below) We really enjoyed dealing with him. He went over and above to get us the deal we could accept. He was a very kind and caring person with lots of patience. He is the main reason for the sales. We enjoyed dealing with Toyota of Rockwall. Would recommend them for any car needs you might have. Excellent service from everyone involved. More
by charlotte.lambert19
Other Employees Tagged: Corey Thomas , Chris Cook
August 19, 2023
Kasey was an excellent service advisor . . Very helpful . Arranged for me to have a ride home and to pick me up when car was ready. I especially have shared with my family and friends how . Very helpful . Arranged for me to have a ride home and to pick me up when car was ready. I especially have shared with my family and friends how U was called about needed repairs and how much each additional thing would cost. This was huge to me as I knew how much I needed before arriving to get my car. Excellent service and communication. Thank you so much. L.Hopkins More
by Lohop4321
Other Employees Tagged: Scott Smith, Dan Landrum, Sam Delavega, Mick Schott, James Brown, Kevin McGuire, Sam Heidel, Cesar Martinez, Kasey Boysaw , Parts department excellent
