Dan Landrum
Dan Landrum at Toyota of Rockwall
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Dan Landrum

Assistant Service Manager

Toyota of Rockwall

1250 E Interstate 30
Rockwall, TX 75032

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4.6
156 Reviews
4.6

156 Reviews

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156 Reviews of Dan Landrum

April 12, 2024

Dealership Rating
Employee Rating

All of the people who were involved were friendly and knowledgeable. Great people work in the dealership. More

by jimmycanoe863
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Apr 13, 2024

Toyota of Rockwall responded

Thank you for the kind words for our team, Jimmy! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

April 02, 2024

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They were great. Got our info and less then 30 mins they were done. Nice people to deal with. More

by dwolfe619
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Apr 02, 2024

Toyota of Rockwall responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

March 31, 2024

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Employee Rating

My new vehicle had a defect which found on during purchase. Dan Landrum was the representative assigned to assist after my 3rd attempt. If my vehicle could have remained on lot until repaired. I the More

by dcamb
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No

Other Employees Tagged: Joey Desrosiers

Apr 03, 2024

Toyota of Rockwall responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something Dan can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

March 08, 2024

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We love Toyota of Rickwzl! We love our 2022 RAV 4. Everyone so attentive to their customers and their needs! Everyone is always so nice in sales, customer service and service c More

by linda.white_elmo
Service Price Transparency
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Recommend Dealer
Yes
Mar 08, 2024

Toyota of Rockwall responded

Thank you, Linda! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Toyota of Rockwall, we look forward to having you as one of our valued customers for many more years to come!

March 05, 2024

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The waiting room was overcrowded. I went on a weekday and had to wait over 2 hours even though I was told 1.5 hour wait, which is still ridiculous! Even though I was there they kept t More

by alonzo1207
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 08, 2024

Toyota of Rockwall responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

March 02, 2024

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Fast and excellent customer service. I was in and out for an oil change and tire rotation in less than one hour, More

by Lynne Rowlett
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Mar 03, 2024

Toyota of Rockwall responded

Thank you for choosing Toyota of Rockwall. Your feedback and rating mean a lot to us. We're glad we were able to help, Lynne, and we hope to see you again!

February 24, 2024

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great guy to work. he handled my request with prudence and also provided me shuttle. he was also giving heads up during the time service More

by charlesosakwe
Service Price Transparency
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Recommend Dealer
Yes
Feb 25, 2024

Toyota of Rockwall responded

Thanks for sharing your thoughts about your experience with Toyota of Rockwall. We appreciate your business, Charles, and hope to see you again soon!

February 09, 2024

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Employee Rating

It was great and on time. No complaints on my end keep up good work More

by valheru96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 09, 2024

Toyota of Rockwall responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Toyota of Rockwall, we look forward to having you as a valued customer for many years to come!

January 19, 2024

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Employee Rating

Poor service, I decided not pay service and wasn't offered any help with the loading of my 5300lbs truck on trailer. I accidentally scratched the neighboring car while trying to push it on the trailer More

by DANIELSEARCY
Service Price Transparency
Recommend Dealer
No
Jan 24, 2024

Toyota of Rockwall responded

Providing a positive experience is our top priority, Daniel, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

January 14, 2024

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Employee Rating

fantastic service, however the wait time was a bit long but overall, excellent service from the crew. More

by ji
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 15, 2024

Toyota of Rockwall responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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