James Brown
James Brown at Toyota of Rockwall
Refer Me

James Brown

New Car Director

Toyota of Rockwall

1250 E Interstate 30
Rockwall, TX 75087

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4.7
100 Reviews

Moved to the Dallas area from NY 15 yrs ago. Husband, father of 3 daughters and several dogs. I love helping solve transportation needs throughout North Texas.

Languages Spoken

English English

4.7

100 Reviews

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100 Reviews of James Brown

March 12, 2024

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Employee Rating

Great customer service. Everyone was friendly and polite. They are knowledgeable of inventory and specifications of the vehicles. Jeff was fantastic. More

by Sofia Sanchez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 12, 2024

Toyota of Rockwall responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Sofia, for choosing Toyota of Rockwall!

March 08, 2024

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We love Toyota of Rickwzl! We love our 2022 RAV 4. Everyone so attentive to their customers and their needs! Everyone is always so nice in sales, customer service and service c More

by linda.white_elmo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 08, 2024

Toyota of Rockwall responded

Thank you, Linda! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Toyota of Rockwall, we look forward to having you as one of our valued customers for many more years to come!

February 28, 2024

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Extremely experienced team both sales and finance. Good explanation given by Carmelo and Benny’s. More

by lulseged_wube
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Recommend Dealer
Yes

Other Employees Tagged: Carmelo Adorno , Maraya and Bennyn

Feb 28, 2024

Toyota of Rockwall responded

Thanks for your feedback on your recent visit to Toyota of Rockwall. It's great to hear that Carmelo and the team were able to assist you and that you had such a positive experience.

February 17, 2024

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I was able to find a good car for the price i was looking for. More

by jackydorv
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Vanessa Quinones

Feb 17, 2024

Toyota of Rockwall responded

Thank you for your 5 star review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Toyota of Rockwall.

January 14, 2024

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fantastic service, however the wait time was a bit long but overall, excellent service from the crew. More

by ji
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 15, 2024

Toyota of Rockwall responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 04, 2024

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Very good salesman team, manager is good too. Nice dealership. Nice car. but screen working like no good with android app and look like waist time and money for people . More

by olvn89
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Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Jeff Land, Brae Dunn

Jan 04, 2024

Toyota of Rockwall responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

December 17, 2023

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Great communication, clarity regarding the sale, and helpful staff. No complaints. I'll be back... More

by emot
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 17, 2023

Toyota of Rockwall responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 09, 2023

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Team was absolutely phenomenal from start to finish. They helped me get into the car I wanted and were extremely helpful and genuine throughout. Will definitely be doing business with them again. Thank More

by castanonrocky90
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nehemias Lopez

Dec 11, 2023

Toyota of Rockwall responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

December 08, 2023

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Employee Rating

The tactics that the salesmen used were very obvious! ! Worse car buying experience of my life! Still cannot enjoy the car because I felt like I got totally screwed in every way!! If I could do it all ove More

by melodyta56
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Nehemias Lopez

Dec 12, 2023

Toyota of Rockwall responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out.

December 03, 2023

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Employee Rating

Thanks to all at Toyota of Rockwall for providing friendly and excellent service purchasing my new vehicle. They try their best to work with you and your budget. Special thanks to Jeff Land for his More

by rcrouch490
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Land , Samuel Towell

Dec 03, 2023

Toyota of Rockwall responded

Here at Toyota of Rockwall, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

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