Jerry Williams | Page 6

I couldn't be happier I brought my Forester in for two recalls Friday morning, and had planned to wait for it, but the recalls would have taken too long to fix, and there w I brought my Forester in for two recalls Friday morning, and had planned to wait for it, but the recalls would have taken too long to fix, and there were many cars there for service. I was given a rental paid by Subaru, and it looked like my car would not be ready until Monday at the earliest. I mentioned that I am not comfortable driving a car that I'm not used to. Later in the day on Friday, I received a phone call that my Subaru would be ready by the next day, and that I would receive a call in the morning when I would be able to pick it up. I couldn't be happier. That is great service, and the people at Tom Woods are just the nicest. More

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Excellent service, knowledge staff. Mike did a great job helping us find the legacy we were looking. Purchase process was open, honest, and transparent. Finance department moved exceptionally fast, which w helping us find the legacy we were looking. Purchase process was open, honest, and transparent. Finance department moved exceptionally fast, which was helpful since we had young kids running around. More

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Purchased a gently used car Mike was very friendly and knowledgeable. He answered all of our questions with the ease of someone who knows his product inside and out. Safety and Mike was very friendly and knowledgeable. He answered all of our questions with the ease of someone who knows his product inside and out. Safety and reliability was our first concern with regards to purchasing this car, and the Subaru brand is known for both. He has been working in the industry for years and that helped us to feel confident about the car. No hard selling. He listened and seemed genuinely concerned with meeting our needs. 🙏 Mike! We wanted to speak with someone in the Service department. Jerry Williams, the Service Dept. manager, was very professional and took time to answer our questions regarding the maintenance and reliability of the Legacy. 🙏 Jerry! More

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Such wonderful people. Everyone was so friendly & helpful. Maxx in finance really worked hard for my son so he could get the car of his dreams helpful. Maxx in finance really worked hard for my son so he could get the car of his dreams More

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6,000 mi service for my Forester. No appointment and it was done in 45 min. Waiting area is comfortable and service techs keep you informed. Great experience was done in 45 min. Waiting area is comfortable and service techs keep you informed. Great experience More

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Perfection I have had my '16 Forester serviced at Tom Wood for the factory recommended intervals, & any other service as well. The service pros are fast and flaw I have had my '16 Forester serviced at Tom Wood for the factory recommended intervals, & any other service as well. The service pros are fast and flawless. They get the jobs done on time and use Subaru replacement parts. More

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New Vehicle Purchase Lou was great to work with when purchasing my new vehicle. He was friendly, knowledgeable and answered all questions quickly. I’d work with him again Lou was great to work with when purchasing my new vehicle. He was friendly, knowledgeable and answered all questions quickly. I’d work with him again in the future. More

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Jamie was awesome! Jamie was great and got us a good deal on our trade in and kept the process simple. He is very clear on what to expect out of your new car and we enjo Jamie was great and got us a good deal on our trade in and kept the process simple. He is very clear on what to expect out of your new car and we enjoyed working with him. More

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Warranty work turns into expensive light bulb My wife took out Subaru in for warranty work and while there she got roped into having two small amber lights replaced for $50 Labor and several other My wife took out Subaru in for warranty work and while there she got roped into having two small amber lights replaced for $50 Labor and several other routine maintenance suggestions for a total of over $900. That’s why I do not appreciate the dealer pricing or techniques. We leave feeling like we got fleeced. More

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BEST DEALERSHIP EXPERIENCE EVER! We went in for scheduled maintenance for our Outback. Looked at the Ascent in the show room (which we had researched) and then talked about it later a We went in for scheduled maintenance for our Outback. Looked at the Ascent in the show room (which we had researched) and then talked about it later at home (Terre Haute). The salesman, Greg was fantastic to work with - available but not pushy, professional but friendly at the same time. We’ve always been happy with the service department and staff in the past which made buying another Subaru an easy decision! More

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