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Jerry Williams
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72 Reviews
72 Reviews
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72 Reviews of Jerry Williams
October 28, 2020
Typically very responsive. This visit was frustrating. Did not hear back for a day or so and had issues checking out when finished. Hope it was just “computer issues” as I was told. Did not hear back for a day or so and had issues checking out when finished. Hope it was just “computer issues” as I was told. More
by johngollmer
Other Employees Tagged: Brandon
Helpful 
October 18, 2020
Lou was very patient and understanding.Explained the Lou was very patient and understanding. Explained the vehicle controls an features as well as the purchasing process. The service department was ver Lou was very patient and understanding. Explained the vehicle controls an features as well as the purchasing process. The service department was very prompt in taking care of our needs. More
by Dbgerber
Other Employees Tagged: Josh Boyd , LOU CAVALLARI
October 18, 2020
On time, very courteous, and very thorough with all the information I needed. Love hanging out in the comfortable waiting room and enjoying the coffee bar. information I needed. Love hanging out in the comfortable waiting room and enjoying the coffee bar. More
by Jeanne Bruner
Other Employees Tagged: NICK WADE , Didn’t get the name but the guy that helped me was fantastic!
June 17, 2020
Tom Wood Subaru is the best for service. Todd VonBlon is extremely knowledgeable regarding automotive technology. The staff at Tom Wood Subaru really works to keep the car at it's best. extremely knowledgeable regarding automotive technology. The staff at Tom Wood Subaru really works to keep the car at it's best. More
by Sockmonkey
Other Employees Tagged: Scott Reckley, BILL VICKERY
June 04, 2020
Nice people but very unorganized. Went in for a recall part. Said on the recall letter it would take roughly an hour. Made a 9:00 appt. 2 hrs later still not started..2/1/2hrs later they finished. Said part. Said on the recall letter it would take roughly an hour. Made a 9:00 appt. 2 hrs later still not started..2/1/2hrs later they finished. Said they lost the paper wrk in the system...? Not that many cars there so I couldn’t figure out that reasoning/excuse. Even though I had a 9:00 appt didnt mean they would work on it at 9.... it was just a time slot. Why make an appointment if it means nothing????? More
by Bbruns
Other Employees Tagged: Brandon
May 06, 2020
My issue wasn’t common, but first my sales person, Jamie listened, then Tod in service listened. The repair was performed flawlessly. Thanks for loaner. listened, then Tod in service listened. The repair was performed flawlessly. Thanks for loaner. More
by Jbastnagel1
Other Employees Tagged: Jamie Saddler , Tod Von Blon
May 06, 2020
Transmission slipping. Diagnostics determined transmission trash. Called corporate, no help; Car has 150,000 miles. Warranty only good up to 100,000. All the services I let you perform on my Suba transmission trash. Called corporate, no help; Car has 150,000 miles. Warranty only good up to 100,000. All the services I let you perform on my Subaru Legacy and you guys kick me to the curb. Of course if I give $8,000 you will put in a new transmission . xxxxxxxx CVT!! More
by Karmstrong91052
April 14, 2020
We decided to purchase a 2020 Subaru Ascent from Tom Wood Subaru after we experienced a total loss of our 2015 Honda CR-V. We chose Subaru because of their advanced saftey features, excellent reviews and val Subaru after we experienced a total loss of our 2015 Honda CR-V. We chose Subaru because of their advanced saftey features, excellent reviews and value retention. Our sales consultant, Dan Ryan, made us feel at ease and was very knowledgeable. I highly recommend Tom Wood Subaru, if you are in the market for a new vehicle. Be sure to ask for Dan Ryan! More
by Jmw1978
Other Employees Tagged: DAN RYAN , Max Akram
