BILL VICKERY

Bill ran my credit ~12 times, though only told me he had done it once. When I tried to clear things up, he said they would simply disappear soon. They did not. Following this credit incident, I figured it done it once. When I tried to clear things up, he said they would simply disappear soon. They did not. Following this credit incident, I figured it wouldn't matter, as we made an agreement. Right before I came to pick up and purchase the car, he sent a very informal text letting me know that since I wasn't able to leave work to come buy the car, he decided to sell it out from under me to someone else. He did not seem to have any sort of remorse about the situation, instead just tried to sell me a worse car that met 0 of the requirements I had been looking for. He's simply looking to make the most money in the quickest way possible, no matter how terrible the customer service. Please go elsewhere; this is a classic car salesman at its worst. More

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Tom Wood Subaru is an outstanding dealership. I understand going all of the technology in the vehicles, our salesman did a great job, informing us about the technology, however, take the customer I understand going all of the technology in the vehicles, our salesman did a great job, informing us about the technology, however, take the customers to the vehicle after finance and go through it with them rather than just owners manuals. I think that would shorten the 4 hour average of going over the manuals. More

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Buying a new car was a very pleasant experience. Bill Vickery was thorough, kind and patient while going over all the features. All questions were answered! He was amazing! Bill Vickery was thorough, kind and patient while going over all the features. All questions were answered! He was amazing! More

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By far the best dealership I’ve ever visited - employees are happy and do a great job every time. are happy and do a great job every time. More

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Working with Nick at Tom Wood Subaru was the best experience I’ve had at a car dealership. He listened first, was knowledgeable and able to answer all my questions and kept my financial limitations i experience I’ve had at a car dealership. He listened first, was knowledgeable and able to answer all my questions and kept my financial limitations in mind by providing multiple price point options. I recommend working with Nick. More

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Tom Wood Subaru is the best for service. Todd VonBlon is extremely knowledgeable regarding automotive technology. The staff at Tom Wood Subaru really works to keep the car at it's best. extremely knowledgeable regarding automotive technology. The staff at Tom Wood Subaru really works to keep the car at it's best. More

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Mike was awesome, and worked with me virtually on negotiation and financing due to distance. He was flexible and even met me on his day off to finalize the sale. My car was full of gas, freshly washe negotiation and financing due to distance. He was flexible and even met me on his day off to finalize the sale. My car was full of gas, freshly washed, and exactly what I was looking for! I highly recommend Tom Wood Subaru for your next vehicle. Make sure to ask for Mike Danielson! More

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Perfection I have had my '16 Forester serviced at Tom Wood for the factory recommended intervals, & any other service as well. The service pros are fast and flaw I have had my '16 Forester serviced at Tom Wood for the factory recommended intervals, & any other service as well. The service pros are fast and flawless. They get the jobs done on time and use Subaru replacement parts. More

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Great Experience I first strolled in months ago, curious about Subarus, and had all my questions answered without that over-eager vibe. When I came in several weeks la I first strolled in months ago, curious about Subarus, and had all my questions answered without that over-eager vibe. When I came in several weeks later to test drive, another fellow helped me, and for the first time when buying a car I didn't have the guilt like I was "cheating" on the first salesman, because they don't sell on commission here. That's nice. Greg Begley walked me through every bit of the Subaru customer care setup, which really is impressive. I think we have a genuine corporation-with-a-conscience here, folks! Greg helped me order the exact car I wanted, exactly the way I wanted it, and clarified areas where I could get more for my money by making better choices. (I hope his employers appreciate that if this honesty costs them a few bucks in the short run, it's made up for in return clientele who trust them.) My sweet new Ascent is absolutely delicious to drive, and I feel confident knowing they will help me with any ruffles that arise, cuz that's their thing; the person who sells you the car is like your personal car guidance rep for life. More

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The purchase was a very good experience We really appreciated the vast knowledge that Bill had on the Subaru Outback. We did like the swift and concise handling of the financial part of the We really appreciated the vast knowledge that Bill had on the Subaru Outback. We did like the swift and concise handling of the financial part of the purchasing process. We look forward to a long working service relationship with Tom Wood like we had with our previous vehicle from Penske Honda (12 years). Thank you for providing us a pleasant opportunity of forefilling our vehicular needs at Tom Wood. More

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