Jennifer Cacciola
Jennifer Cacciola at Universal Hyundai
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Jennifer Cacciola | Page 5

Certified Sales Consultant

Universal Hyundai

12801 South Orange Blossom Trail,
Orlando, FL 32837

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4.6
61 Reviews

Dealership Experience

6 yrs, 4 mos

Industry Experience

6 yrs, 4 mos

Languages Spoken

English English

4.6

61 Reviews

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61 Reviews of Jennifer Cacciola

December 31, 2021

Dealership Rating
Employee Rating

Excellent service excellent personal very courteous, clean, fast with all the process, and the seller was great More

by MHOMAR291590
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jan 01, 2022

Universal Hyundai responded

Thanks for sharing your thoughts about your experience with Universal Hyundai. We appreciate your business and hope to see you again soon! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

November 08, 2021

Dealership Rating
Employee Rating

Very informative, customer service and attention was excellent. 100% effort to satisfy customer needs and desires. Appreciated the personal attention. More

by ANY0John
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Nov 08, 2021

Universal Hyundai responded

John, Here at Universal Hyundai, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience working with Jennifer, and it was a pleasure having you at the dealership. We appreciate your review! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

November 01, 2021

Dealership Rating
Employee Rating

This was by far the best service provided by Jennifer she was very patience and got me the best deal on my new Hyundai Kona.THANKS AGAIN!!!!! More

by Vanessa hernandez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Nov 01, 2021

Universal Hyundai responded

Congratulations on your new Hyundai Kona, Vanessa! We are so glad that Jennifer had the opportunity to work with you, and that she could make this a top-notch experience! We hope you enjoy your new Kona. We look forward to continuing to serve you in the future! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

October 02, 2021

Dealership Rating
Employee Rating

We were very delighted with the service and professionalism that we received at this dealership. We would highly recommend to our friends More

by Kim C
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Simo Bassi

Oct 03, 2021

Universal Hyundai responded

Thanks for sharing your thoughts, Kim, about your experience with Universal Hyundai. We appreciate your business and hope to see you again soon! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

September 30, 2021

Dealership Rating
Employee Rating

My third purchase of a automobile always a good feeling the people excellent,Would recommend to a friend More

by RUBENGOMEZ1534
Recommend Dealer
Yes
Sep 30, 2021

Universal Hyundai responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

August 19, 2021

Dealership Rating
Employee Rating

They were so professional and efficient. Everything about the purchase process was explained in detail and I could not have been happier. My sales associate Jennifer went out of her way to find a car More

by JOHN C
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Hector Riquel, Simo Bassi

Aug 19, 2021

Universal Hyundai responded

We are very happy Jennifer provided you with such a positive experience! We sincerely value your business, John, and look forward to your next visit. Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

July 01, 2021

Dealership Rating
Employee Rating

Lack of follow up from the sales team, many promise to follow up with me regarding the bump on the side door, I have called couple of times and been totally ignored. Car is fantastic but the costume servi More

by ROBSON.P.ARAUJO
Customer Service
Friendliness
Price
Recommend Dealer
No
Jul 18, 2021

Universal Hyundai responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending me a message with your contact information so I can learn more and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Susanna - Social Media and Digital Reputation Manager scanelon@universalnissan.com

Jul 18, 2021

ROBSON.P.ARAUJO responded

After sales was made, lack of follow up, car has a dent on the side door, promise was made that would be fix next day and i haven't heard from the sales team, i have called, left messages and text. I have been a costumer for the past 20 years, costume service has gone down.

Jul 18, 2021

ROBSON.P.ARAUJO responded

If you need to contact me: robson.p.araujo@disney.com 321 239 6680

May 07, 2021

Dealership Rating
Employee Rating

The service was great. Very professional and quick. My car needed the work and they did it perfectly. They started working on my car a few minutes after I got there and finished in a ver rímenla manner. T More

by Ottosar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 10, 2021

Universal Hyundai responded

Thank you for such a kind review. We strive to provide the best service and deals to our customers and your happiness is always our mission.

May 06, 2021

Dealership Rating
Employee Rating

Jennifer was really good. She kept me informed and was really kind. This rating is thanks to her attentiveness, sense of urgency and very good service. More

by Cyd_j
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 10, 2021

Universal Hyundai responded

Thank you for this kind review, much appreciated!

March 18, 2021

Dealership Rating
Employee Rating

Jennifer Cacciola is a very pleasant and funny person. It was a wonderful experience with her finding the right color and model of my new car. If it weren’t for her I would have walked out over a deal of $3 More

by bml160
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Hector Riquel

Mar 19, 2021

Universal Hyundai responded

bml160, we are happy to hear that we were able to meet your expectations and that Jennifer provided you with excellent service! Congratulations and safe journeys!

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