Jennifer Cacciola | Page 4

Miguel was AWESOME! !!! Very patient with me and answered all my questions. Even after I purchased my vehicle, he was just a phone call away to help me! !!! Very patient with me and answered all my questions. Even after I purchased my vehicle, he was just a phone call away to help me! More

by ERNSIE1980 Verified Customer Verified Customer

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They were super helpful and super nice, we didn’t think that we were going to leave with a car but they made the experience amazing. that we were going to leave with a car but they made the experience amazing. More

by ROSSIFERRER09 Verified Customer Verified Customer

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Great person. Great worker help a lot me a lot with the car thank you Great worker help a lot me a lot with the car thank you More

by CHLUIS2006 Verified Customer Verified Customer

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An unfortunate experience at Universal Hyundai of Orlando Regardless of the current lack of inventory, selling a scratched-up car, like new, is unacceptable. The seller Jennifer, very kind indeed, Orlando Regardless of the current lack of inventory, selling a scratched-up car, like new, is unacceptable. The seller Jennifer, very kind indeed, claims that she had no knowledge of this. It is hard to believe that an apparently "Brand New" car comes directly from the manufacturer with places, where someone obviously sands it to solve a problem. It is difficult to detect something like this, when you go to buy a car at a dealer, trusting that you are buying a Brand New car and not knowing where to look. Whether whoever was selling it was aware of this or not, that's not my problem as a customer. I paid for a new car and by the way 5000 dollars above its real price. Before writing this review, I gave the seller the opportunity to solve the problem, according to her, she did everything possible to help, she spoke with the service manager, who according to her, agreed that he would call me, however, nobody called me to solve the problem, after having sold a car in these conditions, words are not enough, you have to follow up, mainly from where the problem was created, which was in the sale, until the solution is found same. They cannot pass on to me the problem that they created by selling a car that was not in optimal conditions to catalog it Brand New, so that I call the service manager or whoever, to solve the problem, I am the client and I paid, they are the ones who have to worry and take care of solving it, who were the ones who created the problem. Therefore my warning, if you do not want to go to a dealer with a magnifying glass to check the car from start to finish, do not go to this dealer. More

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Their customer service was incredibly above what I expected. Thank you! I love my SUV expected. Thank you! I love my SUV More

by CDUNCAN0720 Verified Customer Verified Customer

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My husband and I had a positive experience with everyone at the dealership. Made the test drive and purchasing process very easy. at the dealership. Made the test drive and purchasing process very easy. More

by SDAVIS170 Verified Customer Verified Customer

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The dealership was very friendly and it took no time for a saleswoman to assist me and my family. a saleswoman to assist me and my family. More

by MISSCHELLEYCHELLE Verified Customer Verified Customer

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They are very friendly and try their best to keep you happy and very little pressure happy and very little pressure More

by PETEVH26 Verified Customer Verified Customer

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Jennifer and the financial advisor were great. Jennifer took the time to explain all the features of the car. I was very pleased with her attention to detail and professionalism. Jennifer took the time to explain all the features of the car. I was very pleased with her attention to detail and professionalism. More

by LARACUENTAJM Verified Customer Verified Customer

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It did take a very long time to get a decision about my car and of a new car car and of a new car More

by COLLEEN19722003 Verified Customer Verified Customer

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