Jeff Dial
Jeff Dial at Big Star Cadillac
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Jeff Dial | Page 16

Service Consultant

Big Star Cadillac

18100 Gulf Freeway, Building B
Friendswood, TX 77546

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4.8
169 Reviews
4.8

169 Reviews

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169 Reviews of Jeff Dial

July 09, 2023

Dealership Rating
Employee Rating

Excellent customer service and support from Bobby and the entire crew. Happy to be a client!! Thank you very much for everything!! More

by MR.BRADY2012
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jul 10, 2023

Big Star Cadillac responded

Hi, we are very happy that Bobby and our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

July 07, 2023

Dealership Rating
Employee Rating

Big Star Bobby Miller and Kelly are Great Combo treated me Great thank you for Service and OnStar More

by jobemarvin1959
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Jul 07, 2023

Big Star Cadillac responded

Hi, we are very happy to have provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

Jul 07, 2023

jobemarvin1959 responded

Y'all my Cadillac Kinfolks Down THA. Street Cool

July 07, 2023

Dealership Rating
Employee Rating

I was so impressed with the free Alto car shuttle, the professionalism of the staff and facility, they rotated my tires, changed my oil, took care of the recall plus they washed and vacuumed my car all fo More

by EDA.CORTEZ1
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Teran

Jul 10, 2023

Big Star Cadillac responded

Thank you, Eda! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Cadillac!

July 06, 2023

Dealership Rating
Employee Rating

Jeff customer service is always helpful and informative about the service being offered on your vehicle! More

by COURTNEY3595
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Jul 07, 2023

Big Star Cadillac responded

Thank you, Courtney! We are delighted that Jeff was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Cadillac!

July 03, 2023

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Very helpful and professional. Jeffrey from service department is the best. Thank you! for your help More

by daisyintc
Service Price Transparency
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Recommend Dealer
Yes
Jul 03, 2023

Big Star Cadillac responded

Thank you! We are delighted that Jeff was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Cadillac!

July 03, 2023

Dealership Rating
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Every time I need a oil change or have had work on my car Jeff Dial provides excellent customer service! More

by BROOKE_CRAWFORD32
Service Price Transparency
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Recommend Dealer
Yes
Jul 03, 2023

Big Star Cadillac responded

Thank you, Brooker! We are delighted that Jeff was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Cadillac!

July 01, 2023

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The dealership is great as always. Very friendly and knowledgeable about the Cadillacs they sell. Will definitely continue coming back More

by jimmyyarbrough1
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Phillip Connor, Daisy Gutierrez

Jul 03, 2023

Big Star Cadillac responded

Thank you, Jimmy! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Cadillac!

July 01, 2023

Dealership Rating
Employee Rating

This is my 3rd purchase with them. Always a wonderful experience. Eddie is the best salesman. More

by MELLANIEWALTON1972
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ruben Cauton, Kelly Wilson, Denise Beyner-Stanley , zzEddie zzLechuga

Jul 03, 2023

Big Star Cadillac responded

Thank you, Melanie! We are delighted that Eddie and our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Cadillac!

July 01, 2023

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Employee Rating

The dealership got me in the next day and took care of my car for service. Great job. Thanks More

by AMRAFIQ
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Jul 03, 2023

Big Star Cadillac responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Cadillac!

April 13, 2023

Dealership Rating
Employee Rating

Great overall service . Dealer got me in without appointment and met all of my needs More

by Mikewilli22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 13, 2023

Mikewilli22 responded

I had a great experience at Big Star Cadillac for service. It was a 10/10ish everything. I will always take my vehicle there. My Service guy Jeff Dial was first class and meet all my needs. Thanks Big Star!!!

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