Jeff Dial
Jeff Dial at Big Star Cadillac
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Jeff Dial | Page 15

Service Consultant

Big Star Cadillac

18100 Gulf Freeway, Building B
Friendswood, TX 77546

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4.8
170 Reviews
4.8

170 Reviews

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170 Reviews of Jeff Dial

July 30, 2023

Dealership Rating
Employee Rating

Honest caring service is all i have got from Jeff and all his co-workers ! Except for no Donuts , everything is perfect when i have to make a visit !! More

by SAMMY-R-1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 31, 2023

Big Star Cadillac responded

Hi! We are very happy that Jeff provided you with such a positive experience! We will see what we can do about donuts. Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

July 30, 2023

Dealership Rating
Employee Rating

The dealership always have great service and very knowledgeable staff informative to customers and customer oriented. More

by A_nvasquez1@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Miller, Jose Teran

Jul 31, 2023

Big Star Cadillac responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

July 30, 2023

Dealership Rating
Employee Rating

I worked with Bobby Miller for better than 7 yrs, and he always is able to answer my questions, no matter how technical they are, and gets what I need to have done most expediently. More

by LADY3BGLOVER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 31, 2023

Big Star Cadillac responded

Thank you, Lisa! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Cadillac!

July 29, 2023

Dealership Rating
Employee Rating

We are always satisfied when bringing our Cadillac XT5 for service. Everyone is friendly, knowledgeable, and attentive. More

by mfletch8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ainsley Roark , zzJason zzWilson

Jul 31, 2023

Big Star Cadillac responded

Hi! We are very happy that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

July 28, 2023

Dealership Rating
Employee Rating

Excellent service and very professional! They pay attention to detail and are customer oriented. Thumbs up!! More

by ugomez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 28, 2023

Big Star Cadillac responded

Thank you! We are delighted that Jeff was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Cadillac!

July 23, 2023

Dealership Rating
Employee Rating

Great job at meeting our needs and getting our car done in a timely manner Thank you for the hospitality. More

by JONESNBA18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 24, 2023

Big Star Cadillac responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Cadillac!

July 18, 2023

Dealership Rating
Employee Rating

They were very good and friendly with us, all the time were taking about how we feel. Thank you so much, specially my adviser Mr. Jeff. More

by INOCENCIA.TORRES22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 19, 2023

Big Star Cadillac responded

Thank you! We are delighted that Jeff was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Cadillac!

July 18, 2023

Dealership Rating
Employee Rating

They're professional, friendly, and provide quick service. They can always answer your questions, even if they need to get back with you. More

by LDFIAH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 19, 2023

Big Star Cadillac responded

Thank you! We are delighted that Jeff was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Cadillac!

July 17, 2023

Dealership Rating
Employee Rating

The person working on my car stole my emergency money that I had hidden in my center consul in a zipper bag. When I reached out to my advisor I was informed that I would be getting a call back from his m More

by cassandra G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jul 18, 2023

Big Star Cadillac responded

Cassandra, thank you for your review. We are sorry that you feel you did not receive a 5-Star Experience. I have reached out to you via phone but we have not yet connected. Please contact me directly with your best contact information so that I might have the opportunity to address any concerns. jwilson1@bigstarcadillac.com.

Jul 24, 2023

cassandra G responded

Thank you, I have contacted you

July 17, 2023

Dealership Rating
Employee Rating

They're professional, friendly, and provide quick service. They can always answer your questions, even if they need to get back with you. More

by LTCOOPER2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Miller

Jul 17, 2023

Big Star Cadillac responded

Hi! We are very happy that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

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