Jason Giacoppo
Jason Giacoppo at Colonial Volkswagen of Medford
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Jason Giacoppo | Page 2

General Sales Manager

Colonial Volkswagen of Medford

340 Mystic Avenue
Medford, MA 02155

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4.7
210 Reviews
4.7

210 Reviews

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210 Reviews of Jason Giacoppo

March 12, 2024

Dealership Rating
Employee Rating

Great experience. Everyone was easy to work with and made the car buying process smooth and worry free. More

by marknorthend
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Daniel Goodman, Stephanie Trevisone , Malachy Beare

Mar 12, 2024

Colonial Volkswagen of Medford responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Mark, for choosing Colonial Volkswagen of Medford!

March 09, 2024

Dealership Rating
Employee Rating

Very courteous and very professional and very high quality level of technical and customer service More

by daichelmann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 10, 2024

Colonial Volkswagen of Medford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Colonial Volkswagen of Medford. Frank Dicostanzo Service Manager Frankd@vwmedford.com

March 07, 2024

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Employee Rating

Great dealership, great people. Helpful at every turn. This my second VW from Colonial and I highly recommend them. More

by hsamel
Recommend Dealer
Yes

Other Employees Tagged: Paul Lazzaro, John Mancini

Mar 07, 2024

Colonial Volkswagen of Medford responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Colonial Volkswagen of Medford are glad to have you as a customer.

March 02, 2024

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Top notch, excellent communication and straightforward! Totally accommodating and will get you exactly what you want! See Dan Goodman and Paul Lazzaro! I drove 15 miles further than my local VW to go with More

by KStas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 02, 2024

Colonial Volkswagen of Medford responded

Thank you so much for the kind words for Dan and Paul and for choosing Colonial Volkswagen of Medford! Congratulations on your new vehicle! Please let us know if we can be of any more assistance!

February 26, 2024

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Have done business with them for a while! This is my 3rd or 4th lease with Colonial-love them! More

by menglish0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 26, 2024

Colonial Volkswagen of Medford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Colonial Volkswagen of Medford.

February 23, 2024

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Employee Rating

Great dealership good experience, easy buying process excellent automobile and service would recommend to go if looking for a new vehicle or pre-owned More

by christos.kokkalis
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Greg Cohen, John Mancini

Feb 23, 2024

Colonial Volkswagen of Medford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Christos, and look forward to your next visit.

February 11, 2024

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Employee Rating

Very nice people and work hard to go the extra mile. Overall good, a couple of stressful hiccups. More

by marydurante
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 11, 2024

Colonial Volkswagen of Medford responded

Mary, Here at Colonial Volkswagen of Medford, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

February 10, 2024

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Employee Rating

Paul Lazarro was the best salesperson, we have ever encountered. Extremely helpful, knowledgeable, and professional. The service we received was exceptional. More

by omohran
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 11, 2024

Colonial Volkswagen of Medford responded

Paul, It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Colonial Volkswagen of Medford!

February 03, 2024

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Employee Rating

Great service, I was looking for a white Tiguan with black interior and I got exactly what I wanted and more. More

by lissiesosa1976
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 04, 2024

Colonial Volkswagen of Medford responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. Congratulations on your new Tiguan! We look forward to continuing to serve you in the future!

February 03, 2024

Dealership Rating
Employee Rating

Overall poor communication. After the sale very unresponsive. Out a decal on my car without my permission and it feels that my car was tainted before I even took possession. Tol More

by paulajanevogel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: John Mancini, Keven Umana

Feb 05, 2024

Colonial Volkswagen of Medford responded

Paula, Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service doesn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Thank you so much, Jason Giacoppo (General Sales Manager)

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