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Jason Giacoppo
Jason Giacoppo at Colonial Volkswagen of Medford
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Jason Giacoppo | Page 3

General Sales Manager

Colonial Volkswagen of Medford

340 Mystic Avenue
Medford, MA 02155

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4.7
214 Reviews
4.7

214 Reviews

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214 Reviews of Jason Giacoppo

February 11, 2024

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Employee Rating

Very nice people and work hard to go the extra mile. Overall good, a couple of stressful hiccups. More

by marydurante
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Recommend Dealer
Yes

Other Employees Tagged: Josh Jeffres, Stephanie Trevisone

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Feb 11, 2024

Colonial Volkswagen of Medford responded

Mary, Here at Colonial Volkswagen of Medford, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

February 10, 2024

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Paul Lazarro was the best salesperson, we have ever encountered. Extremely helpful, knowledgeable, and professional. The service we received was exceptional. More

by omohran
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Paul Lazzaro, Stephanie Trevisone

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Feb 11, 2024

Colonial Volkswagen of Medford responded

Paul, It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Colonial Volkswagen of Medford!

February 03, 2024

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Overall poor communication. After the sale very unresponsive. Out a decal on my car without my permission and it feels that my car was tainted before I even took possession. Tol More

by paulajanevogel
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Recommend Dealer
No

Other Employees Tagged: John Mancini, Keven Umana

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Feb 05, 2024

Colonial Volkswagen of Medford responded

Paula, Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service doesn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Thank you so much, Jason Giacoppo (General Sales Manager)

February 03, 2024

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Great service, I was looking for a white Tiguan with black interior and I got exactly what I wanted and more. More

by lissiesosa1976
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Recommend Dealer
Yes
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Feb 04, 2024

Colonial Volkswagen of Medford responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. Congratulations on your new Tiguan! We look forward to continuing to serve you in the future!

February 02, 2024

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Paul Lazzaro & Team were Great to work with, very professional. Treated with respect and care. Thank You More

by AMARTUCCI1905
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Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Paul Lazzaro, Stephanie Trevisone

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Feb 02, 2024

Colonial Volkswagen of Medford responded

We are very happy to hear that Paul and the team provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Feb 05, 2024

AMARTUCCI1905 responded

Thank You All The Best

January 21, 2024

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We’re returning customers to VW and to colonial- excellent and speedy services- car buyers can be assured of both More

by fletchergoetz.ellen
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Mancini

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Jan 21, 2024

Colonial Volkswagen of Medford responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, Ellen, please do not hesitate to let us know. We are always happy to help!

January 10, 2024

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Paul was very helpful in finding the car I wanted. I like the non sales pitch attitude. I will be back to purchase a car for my daughter. Thanks Paul!! More

by chefallanscatering
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Paul Lazzaro, Stephanie Trevisone

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Jan 10, 2024

Colonial Volkswagen of Medford responded

Thank you for your business and this review. We're happy to hear Paul was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 07, 2024

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Process to close on the sale was very efficient. Vehicle was prepped for delivery with no issues. More

by ABP19
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Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Greg Cohen, John Mancini

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Jan 07, 2024

Colonial Volkswagen of Medford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 29, 2023

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Amazing staff. Very friendly. Always get the service I want and desire. Great place and even better people! More

by tigge617
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Josh Jeffres, John Mancini

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Dec 31, 2023

Colonial Volkswagen of Medford responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Colonial Volkswagen of Medford are glad to have you as a customer.

December 08, 2023

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Amazing place to have a Vw. Josh was so awesome. In love with my new car! Thank you Josh!!! More

by RAYREZANIA
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Greg Cohen, Josh Jeffres, Deivid Mauricio, Paul Lazzaro, Stephanie Trevisone, Steven Tkaczyk, Keven Umana , Malachy Beare, George Makrigiannis

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Dec 10, 2023

Colonial Volkswagen of Medford responded

Thanks for sharing about your experience with Josh here at Colonial Volkswagen of Medford. We appreciate your business and hope to see you again soon!

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