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James McDonald
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James McDonald | Page 6
Sales and Leasing Consultant
Mercedes-Benz of Silver Spring
3301 Briggs Chaney Rd.
Silver Spring, MD 20904
67 Reviews
My names is James McDonald and I have been in the Sales and Marketing Business for the past 30 years. Automotive Sales for 12 yrs 10 of which has been at the Mercedes Benz of Silver Spring location. I pride myself on giving the best customer service and treating clients the way that I like to be treated. I look forward to working with you and making your car buying experience a pleasurable one.
Read moreDealership Experience
12 yrs, 7 mos
Industry Experience
15 yrs, 3 mos
67 Reviews
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67 Reviews of James McDonald
June 24, 2019
My, Opinion... My experience at this dealership was ok, and the price could have been more reasonable; however, the service I received from Joseph was excellence. He My experience at this dealership was ok, and the price could have been more reasonable; however, the service I received from Joseph was excellence. He was knowable in all aspect of the vehicle, and the service department is top natch. All Of the staff courteous. More
by heisroyal130
Other Employees Tagged: Jim Elefantis, Keith Nichols, Dorit Figueroa, Brad Fischer , Terrence Abrams, Robert Garcia, O'Riley Moonsasigh, Khalil Nuri, Joseph Robinson
Helpful 
June 20, 2019
Great experience! I was exceptionally satisfied with the experience I had working with James McDonald for the purchase of my new Mercedes. James is a true professional. I was exceptionally satisfied with the experience I had working with James McDonald for the purchase of my new Mercedes. James is a true professional. He is very experienced and knowledgeable. James made the process exceptionally smooth and went beyond to ensure that I was fully satisfied. Thanks to Khalil Nuri and Brad Fischer who also assisted in the process and provided excellent service. They are all great! Without reservation, I highly recommend going to the Silver Spring dealership. More
by KayaP
Other Employees Tagged: Brad Fischer , Khalil Nuri
June 07, 2019
My advisor great! My advisor always gives me the best advice and he’s very efficient and knowledgeable. James is always a great help and a pleasure to interact with My advisor always gives me the best advice and he’s very efficient and knowledgeable. James is always a great help and a pleasure to interact with More
by Jsngegba
Other Employees Tagged: O'Riley Moonsasigh
May 30, 2019
My experience Overall my experience at this dealership was not bad,the only problem a had was I think I could have get a better apr on the car. But so far I am plea Overall my experience at this dealership was not bad,the only problem a had was I think I could have get a better apr on the car. But so far I am please with my perches,and if I decide to use this dealership again I hope I will get a better deal. More
by Hyatt1
Other Employees Tagged: Jim Elefantis, Keith Nichols, Dorit Figueroa, Brad Fischer , Robert Garcia, O'Riley Moonsasigh, Khalil Nuri, Joseph Robinson
November 17, 2018
Easy, pleasurable experience Mr. James McDonald went out of his way to make sure I left with the exact car that I wanted. This started with his phone call to me, with an invitatio Mr. James McDonald went out of his way to make sure I left with the exact car that I wanted. This started with his phone call to me, with an invitation to come in, based on my online inquiry. Instead of pushing me to a car in stock, Mr. McDonald didn’t stop until he found “my” car. This quality, customer service attitude gained and held my attention. Besides a great product...excellent, personal, customer service is a quality that I look for when I’m spending money. I’m expecting no less when I return for service. Thank you! More
by MJ
November 14, 2018
stay away would recommend you stay away; bait and switch, shady tactics used here; worked with numerous employees and all of them were pretty bad; look elsewher would recommend you stay away; bait and switch, shady tactics used here; worked with numerous employees and all of them were pretty bad; look elsewhere when wanting to buy a vehicle More
by hisaccord
Other Employees Tagged: Keith Nichols, Jay Son , Khalil Nuri, Lester Stanford
November 03, 2018
Amazing sales guy I gave this dealership the rating I did because of my sales guy. He went above and beyond for me. He listened to what I wanted, he was honest and pati I gave this dealership the rating I did because of my sales guy. He went above and beyond for me. He listened to what I wanted, he was honest and patient. And he made sure I got what I wanted. I was very pleased. More
by Lili76
Other Employees Tagged: Brad Fischer
October 19, 2018
Dream Come True My Experience was great With James! He knew exactly what kind of viehcle I needed. I’m Telling everybody about him! I Love my new Car! My Experience was great With James! He knew exactly what kind of viehcle I needed. I’m Telling everybody about him! I Love my new Car! More
by Lulu1114
Other Employees Tagged: Dorit Figueroa
October 09, 2018
Very reasonable prices at this dealership My very best thank you to Mr. Pascal the cars salesman and Carlos the used cars sales manager who in wee hours of the night pulled my offer thru. I ha My very best thank you to Mr. Pascal the cars salesman and Carlos the used cars sales manager who in wee hours of the night pulled my offer thru. I have been searching for a Mercedes Benz 400E for about a month and visited a number of advertisements to no avail. I finally located a vehicle and almost made the final deal but did not really like to color. Mercedes Benz of Silver Sprigs had the car I was looking for the right exterior and interior. Carlos and Pascal stayed way passed dealership closing to make the deal happen. warm and down to earth folks you feel comfortable dealing with. I recommend anyone buying a Mercedes in DC area to visit MB of Silver Silver springs Maryland and let them quote you a car More
by Kamran
Other Employees Tagged: Carlos Arias , Pascal Bonhomme
July 09, 2018
James was very helpful and offered great price James have us a good price along with creative solutions for missing options on the car we bought. He took care of the paperwork along with Doritos in James have us a good price along with creative solutions for missing options on the car we bought. He took care of the paperwork along with Doritos in financing too. More
by Daniel G
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