James Matthews | Page 8

Great dealership Great staff They get me in and out with in an hour for service and always has free drinks and snacks. A nice clean place! Great staff They get me in and out with in an hour for service and always has free drinks and snacks. A nice clean place! More

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Buying a CR-V Buying a car the way it used to be. No hassle. I got the best price within a 100 mile radius. They were so easy to deal with. NICE PEOPLE!! Buying a car the way it used to be. No hassle. I got the best price within a 100 mile radius. They were so easy to deal with. NICE PEOPLE!! More

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Chris Harris saves the day! Chris Harris is a really friendly and great guy! I’m so glad he helped me with my car, and made sure my warranty was fixed! Chris Harris is a really friendly and great guy! I’m so glad he helped me with my car, and made sure my warranty was fixed! More

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My Honda experience: After 42 years of car buying; the best! The best experience at any dealership while buying a vehicle. The team at Honda of Cleveland TN. , worked to satisfy my wife and family in finding a n The best experience at any dealership while buying a vehicle. The team at Honda of Cleveland TN. , worked to satisfy my wife and family in finding a new car. We chose one vehicle, placed an order and then the next day we changed our mind..... They worked with us to come to a new negotiated price on an upgraded Pilot. We want to thank the sales and finance team members; Victoria, Kendric, James, Don, Fred, Rodney, Brandon and, Stephen who brought it all together. Negotiation was a pleasure, they adjusted the pricing to the point of final agreement. It does take time, but it is worth it. Steve, Karen, and the Moss Family More

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Great car buying experience! I had a great experience here. Everyone was friendly and helpful. I highly recommend James as your salesperson. Steven and Mike were also extremely he I had a great experience here. Everyone was friendly and helpful. I highly recommend James as your salesperson. Steven and Mike were also extremely helpful. I would recommend anyone looking for a Honda and a great buying experience to come here. More

by NewHonda Verified Customer Verified Customer

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Best Service Ever My service experience was wonderful .... James my sales person has greeted me at the door both times I had my car serviced ...James introduced me to My service experience was wonderful .... James my sales person has greeted me at the door both times I had my car serviced ...James introduced me to my service tech then my service tech ask if I had any questions about my service and then showed me the waiting area and offered me coffee or water ... I have never been treated so nicely when I had my car serviced at other dealer ships ... keep up the good work Honda of Cleveland ... More

by REEPHILLIPS22 Verified Customer Verified Customer

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Service dept and salesdept Honda of Cleveland TN. out performs Honda of Chattanooga TN. Our service of our 2010 Honda Civic was excellent. They repaired chewed electric wiring Honda of Cleveland TN. out performs Honda of Chattanooga TN. Our service of our 2010 Honda Civic was excellent. They repaired chewed electric wiring that would have been classified as totaling that vehicle, Since it was a reconditioned car they said it was a water damage car, which it had no water damage then, but it was classed as not worth fixing.We were told it would cost the price of a new wiring Harness which we were told would have cost us $3000 in our personal funds--- by the Chattanooga TN Honda Dealership. Cleveland Dealer did it this time at an affordable price with chew proof new wires. Also the Sales Department were more attentive to our questions and were patient with us about what we wanted in a vehicle. They helped us out in our purchase of a Ridgeline Truck when we traded in our 2004 Toyota Tacoma Truck and let us take it home to pick up the 2004 Toyota Tacoma when they knew we had a good insurance history with STATE FARM Automobile INSURANCE. More

by ken4race Jolly Camper Verified Customer Verified Customer

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Great customer service The associate James was very helpful and friendly and worked really hard answering all out questions and makeing sure I got the car I wanted!! The associate James was very helpful and friendly and worked really hard answering all out questions and makeing sure I got the car I wanted!! More

by lisahooker1969 Verified Customer Verified Customer

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A Great Experience Buying From James Matthews James did exactly what he said he would. He found the exact car I was looking for, kept in touch with me thru the whole buying experience and continue James did exactly what he said he would. He found the exact car I was looking for, kept in touch with me thru the whole buying experience and continued to make sure I was completely satisfied after the sale. James was never pushy or high pressure like the other Honda dealership. Not only was James professional and thorough, he listened to us, addressed any concerns and answered all our questions. You can bet when I’m ready to purchase my next Honda I’ll be driving by the other dealership to buy from James again. More

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Absolutely fantastic experience James, Rodney, and Corey treated me like I was the only person in the dealership. In fact, it was packed but Infelt like I was the only person there James, Rodney, and Corey treated me like I was the only person in the dealership. In fact, it was packed but Infelt like I was the only person there More

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