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Ian Martin
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Ian Martin | Page 2
Client Advisor
BMW of West Chester (formerly Otto's BMW)
1275 Wilmington Pike
West Chester, PA 19382
231 Reviews
My love for BMW started at an early age. My father has always held the brand in the highest regard being an ex-race car and motorcycle driver and working on the sales side of the business for for the last 28+ years. Part of my Senior year of high school was spent living in Germany where I was able to go see the Welt (have been back twice since) and experience BMW on the road in its native environment. One of the greatest experiences of my life. I am passionate about the brand and my family of owners. Come join us.
Read moreDealership Experience
8 yrs, 5 mos
Industry Experience
8 yrs, 10 mos
Specialties & Trainings
Performance Center Delivery
BMW ///M Sales
European Delivery
New BMW Sales
Pre-Owned BMW Sales
231 Reviews
Write a Review
231 Reviews of Ian Martin
February 14, 2024
This was my second experience working with Ian Martin in buying an X3 from West Chester BMW. Once again, an outstanding experience and everything was seemless. Ian kept us up to date on our car, as it was b buying an X3 from West Chester BMW. Once again, an outstanding experience and everything was seemless. Ian kept us up to date on our car, as it was being built and ultimately shipped. I highly recommend Ian and West Chester BMW. More
by jdarcy
Verified Customer
Helpful 
January 23, 2024
Amazing experience here purchasing a 2024 BMW M2! Everyone is super friendly and helpful. Facility is clean and comfortable with plenty of seating and refreshments. My sales person, Ian Martin, w Everyone is super friendly and helpful. Facility is clean and comfortable with plenty of seating and refreshments. My sales person, Ian Martin, was super helpful, responsive day and night, and willing to answer all of my questions. He was also able to get me in an M2 that was on the way to their dealership instead of ordering one. He was able to get several accessories added to my new M2 before delivery! I would absolutely purchase here again. More
by cjmyers1232
Other Employees Tagged: John Keenan , Katie Stefanski
January 20, 2024
Ian helped me with my BMW IX purchase. He was patient in showing different options for lease. Helped me make the decision quickly: I ended up leasing the car from dealership . He was patient in showing different options for lease. Helped me make the decision quickly: I ended up leasing the car from dealership . More
by RT
January 16, 2024
The team worked together to make me happy in an extremely difficult situation! Thanks for all your help difficult situation! Thanks for all your help More
by floquad
Other Employees Tagged: Scott Gately, Robert Madden, Nick Capparelli , Jordan Adams, Cameron Allen, Donna Griffith
December 06, 2023
Our client advisor, Ian Martin made our experience comfortable. His knowledge, expertise and patience with our abundance of questions made our decision to buy very easy. I would certainly recommend ta comfortable. His knowledge, expertise and patience with our abundance of questions made our decision to buy very easy. I would certainly recommend talking to him if someone was looking for a BMW More
by Craig502
Other Employees Tagged: Noel Montesano
December 01, 2023
Great dealership. Very friendly and knowledgeable people. Victor greeted us as we entered the service area, Ian our salesman and Noel were great . Very friendly and knowledgeable people. Victor greeted us as we entered the service area, Ian our salesman and Noel were great . More
by Karen
Other Employees Tagged: Noel Montesano , Victor
November 19, 2023
There was a lot of miscommunication/lack of communication. I found it challenging to attempt to get answers, returned calls, etc. it eventually got better but not until the senior leaders got i communication. I found it challenging to attempt to get answers, returned calls, etc. it eventually got better but not until the senior leaders got involved. More
by Jb31911@gmail.com
November 09, 2023
Ian gave me great advice on my M3 build, bent over backwards to help me take delivery of the car, and “wowed” me with the service. I would definitely work with him and BMW of West Chester again, backwards to help me take delivery of the car, and “wowed” me with the service. I would definitely work with him and BMW of West Chester again, More
by Matthew_geraci
