Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Ian Martin
Refer Me
Ian Martin | Page 3
Client Advisor
BMW of West Chester (formerly Otto's BMW)
1275 Wilmington Pike
West Chester, PA 19382
232 Reviews
My love for BMW started at an early age. My father has always held the brand in the highest regard being an ex-race car and motorcycle driver and working on the sales side of the business for for the last 28+ years. Part of my Senior year of high school was spent living in Germany where I was able to go see the Welt (have been back twice since) and experience BMW on the road in its native environment. One of the greatest experiences of my life. I am passionate about the brand and my family of owners. Come join us.
Read moreDealership Experience
8 yrs, 6 mos
Industry Experience
8 yrs, 11 mos
Specialties & Trainings
Performance Center Delivery
BMW ///M Sales
European Delivery
New BMW Sales
Pre-Owned BMW Sales
232 Reviews
Write a Review
232 Reviews of Ian Martin
November 09, 2023
Ian gave me great advice on my M3 build, bent over backwards to help me take delivery of the car, and “wowed” me with the service. I would definitely work with him and BMW of West Chester again, backwards to help me take delivery of the car, and “wowed” me with the service. I would definitely work with him and BMW of West Chester again, More
by Matthew_geraci
Helpful 
November 06, 2023
The Sales department is fine. However, the service department is terrible. My car is never done when they say it will be and communication is non existent. However, the service department is terrible. My car is never done when they say it will be and communication is non existent. More
by Krejci01
Verified CustomerOther Employees Tagged: Kevin Mahoney
October 25, 2023
It's been a pleasure to work with Ian M and John K. ..both were very knowledgeable, professional, personable, and responsive. Love my new M340i! ..both were very knowledgeable, professional, personable, and responsive. Love my new M340i! More
by pnarduzzo
Other Employees Tagged: John Keenan
October 14, 2023
Smooth and easy process with no sales pressure. Nice facility and a friendly team. I liked that the process included a “genius” to explain the cars tech Nice facility and a friendly team. I liked that the process included a “genius” to explain the cars tech More
by maltieri1
Other Employees Tagged: Kevin Mahoney, Noel Montesano , Cameron Ashman
October 08, 2023
Ian was professional a good listener and friendly. All those qualities together are very important to me when purchasing a vehicle. I was in and out in a very timely manner. I would purchase another v All those qualities together are very important to me when purchasing a vehicle. I was in and out in a very timely manner. I would purchase another vehicle from ottos without hesitation. Thank you. More
by moya
September 22, 2023
First time BMW owner of a used X3 that I brought in for a proper inspection by a certified BMW mechanic. The technician was thorough in his review, and this gave me peace of mind regarding my used car purch proper inspection by a certified BMW mechanic. The technician was thorough in his review, and this gave me peace of mind regarding my used car purchase. Overall, I was very satisfied with the assessment provided by BMW of West Chester. More
by WJONES97
September 05, 2023
Outstanding experience. Ian Martin gave us terrific information on the BMW X3 including features, benefits, financing as well as personalized vehicle set up. His communicati Ian Martin gave us terrific information on the BMW X3 including features, benefits, financing as well as personalized vehicle set up. His communication with us was great throughout the process; from design, and build through to delivery. I will highly recommend both Ian and the Dealership to my friends and family. More
by Btgallagh
Other Employees Tagged: John Keenan
August 29, 2023
The experiences was good overall. Ian did a great job in taking care of me and getting me the car I was looking for. The process took a bit longer than expected from when I got there Ian did a great job in taking care of me and getting me the car I was looking for. The process took a bit longer than expected from when I got there too when I left. However, this was likely a back-office problem and not a fault of Ian’s. More
by shlokjdesai
Dealership Inventory (176 Vehicles)
