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Hannah Smith
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Hannah Smith
Customer Relations Manager
Lake Norman Chrysler Dodge Jeep Ram
20700 Torrence Chapel Rd
Cornelius, NC 28031
33 Reviews
I am the Customer Relations Manager for the Lake Norman Chrysler Service Department. I am originally from Level Cross, North Carolina. I graduated from the University of North Carolina at Charlotte with a Bachelors of Science in Biology with a concentration in Cell Physiology and a Bachelors of Arts in Chemistry. I have a son, Theodore, and 2 golden retrievers, Cooper and Scout.
Read moreDealership Experience
7 yrs, 10 mos
Industry Experience
7 yrs, 10 mos
33 Reviews
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33 Reviews of Hannah Smith
November 22, 2023
I have purchased more than 60 new cars, some good experiences and some bad. THIS ONE WAS GREAT! Mark valued my time and provided everything I needed to make an informed decision. The purchase was eas experiences and some bad. THIS ONE WAS GREAT! Mark valued my time and provided everything I needed to make an informed decision. The purchase was easy, fast, and I believe my business was appreciated. Everyone at the dealership from sales, to finance, to service was extremely friendly and helpful. I have and will continue to send others to see Mark for vehicles. Also, thank you Robert and Hannah in customer service. More
by jim.colortyme
Verified CustomerOther Employees Tagged: Mark Mosayebi, Nick Jordan, Robert Christman
Helpful 
November 14, 2023
Charles (Chuck) was very down-to-earth and knowledgeable about the car-buying process. Before arriving, he sent over all of the Grand Cherokees that were the generation I was looking for (WK2) and opened a about the car-buying process. Before arriving, he sent over all of the Grand Cherokees that were the generation I was looking for (WK2) and opened a line of communication. Upon arriving, we took a look at the cars and took a test drive with no high-pressure sales tactics. This low-anxiety sales style is fantastic and I’d recommend that anyone who is looking for a CDJR head to Lake Norman CDJR! More
by LORENZO.MILLIKEN
Other Employees Tagged: Tony Zorn, Charles Koenig, Tanisha Hampton, Kevin Murphy
September 09, 2023
Everyone is courteous and helpful. I also have had good experiences with the service department. I also have had good experiences with the service department. More
by therobs1
Other Employees Tagged: John Cauble, Kevin Murphy , Joseph Wassong
August 30, 2023
Unable to satisfy the customer service after purchasing a used vehicle and warranty. I was then send to the dealership for service they couldn't provide. Put wrong tire on vehicle I purchased used vehicle and warranty. I was then send to the dealership for service they couldn't provide. Put wrong tire on vehicle I purchased More
by jeancannon20
Other Employees Tagged: Tony Reid, John Cauble , Michael
August 21, 2023
Mark Mosayebi was, as in my past truck buying experience with him, very patient, efficient, honest and personable in shepherding my custom factory buy order through the process maze from beginning to the e with him, very patient, efficient, honest and personable in shepherding my custom factory buy order through the process maze from beginning to the end culmination of taking delivery of my new truck. He and his whole support team involved in my order transaction, tracking, delivery, and follow-up services were great to work with. All of the support team with whom I had interactions during the whole process also deserve 5-star ratings: Mark's boss Matt Finneran, as well as Bill Gibson, Colin Patton, Kandi Shadle, Hannah Smith, Nick Guidi, and Donna Mauney. (I don't think I left anyone out, because all of the personnel involved handled their parts admirably.) More
by dkfuller
Other Employees Tagged: Bill Gibson, Mark Mosayebi, Matthew Finneran, Nick Guidi , Matt Finneran, Bill Gibson, Colin Patton, Kandi Shadle, Hannah Smith, Donna Mauney
August 12, 2023
Donnie Clamon was the best. He was professional, attentive, and customer focused. He answered all our questions, calls, and texts in a timely manner. I would recommend him to an He was professional, attentive, and customer focused. He answered all our questions, calls, and texts in a timely manner. I would recommend him to anyone looking to buy a new Jeep!! More
by ksignic
Other Employees Tagged: John Cauble, Phil Grainger , Donnie Clamon
July 12, 2023
Friendly service always helpful anytime I get service they always wash my car which is very much appreciated.. they always wash my car which is very much appreciated.. More
by hewett0807
Other Employees Tagged: Noreen Ianniello, Jacob Preston, Jason White
July 05, 2023
Quick and fast. Great customer service. They have done the service on my truck since I have had it. I don't plan on going anywhere else. Great customer service. They have done the service on my truck since I have had it. I don't plan on going anywhere else. More
by Capt.Lang17
Other Employees Tagged: Donna Mauney, Jason White , Erik Hardin
July 03, 2023
LKN Chrysler, Jeep, Dodge Ram is always professional and courteous. The Service Rep has a great personality and was very professional!! I have always had great experiences at LKN Chrysler, Jeep, Dodge Ram courteous. The Service Rep has a great personality and was very professional!! I have always had great experiences at LKN Chrysler, Jeep, Dodge Ram!! The staff in all of their departments have always been excellent!!! More
by JSEEGAR0
June 16, 2023
Brought my vehicle in for recall check. Also got oil change and tire rotation. Service rep was very professional and I was out of there in less than two hours. Also got oil change and tire rotation. Service rep was very professional and I was out of there in less than two hours. More
by perryhayes56
Other Employees Tagged: Donna Mauney, Chuck Conner, Lisa Stone, Christa Cook
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