Hannah Smith
Hannah Smith at Lake Norman Chrysler Dodge Jeep Ram
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Hannah Smith | Page 2

Customer Relations Manager

Lake Norman Chrysler Dodge Jeep Ram

20700 Torrence Chapel Rd
Cornelius, NC 28031

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4.8
34 Reviews

I am the Customer Relations Manager for the Lake Norman Chrysler Service Department. I am originally from Level Cross, North Carolina. I graduated from the University of North Carolina at Charlotte with a Bachelors of Science in Biology with a concentration in Cell Physiology and a Bachelors of Arts in Chemistry. I have a son, Theodore, and 2 golden retrievers, Cooper and Scout.

Dealership Experience

7 yrs, 11 mos

Industry Experience

7 yrs, 11 mos

4.8

34 Reviews

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34 Reviews of Hannah Smith

June 16, 2023

Dealership Rating
Employee Rating

Brought my vehicle in for recall check. Also got oil change and tire rotation. Service rep was very professional and I was out of there in less than two hours. More

by perryhayes56
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Jun 19, 2023

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for the great review!

Jun 19, 2023

perryhayes56 responded

Kelley was great. Kept me posted multiple times while I waited.

June 08, 2023

Dealership Rating
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The dealership personnel were very polite and professional. I didn't feel pressured and I received, what felt was a great deal for a new Jeep, and the dealership gave me the KBB listed price for More

by CGipson
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Whitney Evans , Grant Baker, Chris Carnahan

Jun 14, 2023

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review! We're thrilled that you had a great experience with us and appreciate your kind words. Your support means a lot to us.

May 25, 2023

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Outstanding service, extremely friendly staff, all work was completed fairly quickly and professionally no complaints More

by AUSTIN.OUTEN
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Jacob Preston

Sep 15, 2023

Lake Norman Chrysler Dodge Jeep Ram responded

Hi Austin.outen, thank you so much for your positive comments about Lake Norman Chrysler Jeep Dodge! We hope to be of service to you again in the future. Best wishes, Lake Norman Chrysler Jeep Dodge

May 24, 2023

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This is the only service center I will use for my vehicles. This has been a pleasure to deal with your staff. More

by benitocruziii
Service Price Transparency
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Recommend Dealer
Yes
May 24, 2023

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review! We're thrilled that you had a great experience with our service team! We appreciate your kind words. Your support means a lot to us and thank you for being apart of the Lake Norman Chrysler family!

May 13, 2023

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Great service and I appreciate the feedback on my vehicle factory notification. Thanks for a job well done and the professionalism of customer service. More

by david712
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Erik Hardin

Sep 15, 2023

Lake Norman Chrysler Dodge Jeep Ram responded

Hi David712, thank you so much for your positive comments about Lake Norman Chrysler Jeep Dodge! We hope to be of service to you again in the future. Best wishes, Lake Norman Chrysler Jeep Dodge

May 12, 2023

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Convenient fast friendly service! What more can you ask for? I’ve always had a great experience with buying and service. More

by Pam A
Service Price Transparency
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Recommend Dealer
Yes
Sep 15, 2023

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

May 09, 2023

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Employee Rating

Very good at their job. Make it a joy to do business with them. Will always come back More

by PLSPARROW
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Sep 15, 2023

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 30, 2023

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Employee Rating

Service appointment was on time and completed in a timely manner. I was very pleased with service. More

by sek82164
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 15, 2023

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 29, 2023

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Employee Rating

I have always had great service at this dealership. They have the best customer service and attentive to all of my needs. I will not go anywhere else! More

by ttownsend40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christa Cook

Sep 15, 2023

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 21, 2023

Dealership Rating
Employee Rating

Fabulous staff. Quick work. I am extremely satisfied. Thank you for what you do. Happy customer. More

by tinasbigninja
Recommend Dealer
Yes
Sep 15, 2023

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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