Dan Gordon

Had an outstanding update for my truck resolved and it was performed in a timely fashion. Service writer was able to get me back on the road in no time. was performed in a timely fashion. Service writer was able to get me back on the road in no time. More

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Clean, responsive, and caring. The staff was helpful and descriptive in explaining the process. The charges for services were reasonable. The staff was helpful and descriptive in explaining the process. The charges for services were reasonable. More

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Went for an oil change and recall. They kept my Wagoneer for almost three months. Never fixed the creeping noise or the broken tailgate. Managers don’t call you back. They try to low b They kept my Wagoneer for almost three months. Never fixed the creeping noise or the broken tailgate. Managers don’t call you back. They try to low ball you on your trade in value even if you are a repeat customer. Terrible experience don’t go here! More

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Have always been easy to work with Stephon’s and mark both are great to work with. both are great to work with. More

by PETE3190 Verified Customer Verified Customer

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What a great job! Very professional. Always a great experience. Thank you!!!! Ok ok ok Very professional. Always a great experience. Thank you!!!! Ok ok ok More

by lukebriningstool Verified Customer Verified Customer

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Beautiful place, but very mis managed. It’s very much you get what you get from the service center. Tire rotation, forget about that… often over booked. Typical service appointment 3 hours It’s very much you get what you get from the service center. Tire rotation, forget about that… often over booked. Typical service appointment 3 hours. More

by lukasjohn1210 Verified Customer Verified Customer

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Thank you for servicing my vehicle. It was ready sooner than I expected. The only negative is my vehicle is lifted and large tires, so no free car wash for me. It was ready sooner than I expected. The only negative is my vehicle is lifted and large tires, so no free car wash for me. More

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Very quick turn around after the exhaust manifolds arrived. Waited over a month for them to come in. All.good so far. arrived. Waited over a month for them to come in. All.good so far. More

by jason.primeauto Verified Customer Verified Customer

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My first experience at Lake Norman Ram's new facility's service department was impressive. Once I finally found the new location, the service was very efficient and friendly - a quick turn-around for the r service department was impressive. Once I finally found the new location, the service was very efficient and friendly - a quick turn-around for the routine periodic maintenance service my RAM 1500 required. More

by dkfuller Verified Customer Verified Customer

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Great new location. Just had a long wait time. Even after making appointment. Took almost 3 hrs. Just had a long wait time. Even after making appointment. Took almost 3 hrs. More

by daniel.wherry Verified Customer Verified Customer

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