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Dan Gordon
Dan Gordon at Lake Norman Chrysler Dodge Jeep Ram
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Dan Gordon | Page 9

Service Advisor

Lake Norman Chrysler Dodge Jeep Ram

20700 Torrence Chapel Rd
Cornelius, NC 28031

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4.6
86 Reviews
4.6

86 Reviews

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86 Reviews of Dan Gordon

February 25, 2023

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Most reliable, best staff! This is the place to goto for my Dodge Challenger…. I’ll return my friends! =:) More

by RAMINDERBAJWA
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Recommend Dealer
Yes
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Feb 27, 2023

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for the great review! We look forward to working with you more in the future! Thank you for being apart of the Lake Norman Chrysler family!

February 15, 2023

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Did not have a compatible loaner vehicle was told that there were no others available, but when I complain that I didn’t have a compatible adapter, there were at least five cars other than the one they or More

by byrdsabrina0
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Workmanship
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Recommend Dealer
No

Other Employees Tagged: Michelle Dellorso, Jacob Preston, Jason White

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Feb 17, 2023

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for your honest review. We apologize that this service and the loaner vehicle was not satisfactory. We will meet with our team on making improvements to our process to ensure that this does not happen in the future.

February 11, 2023

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Best dealership in the area. ...Dan is the man in service and Tony will take care of you in finance. I only buy from this dealership. More

by cdautorio
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Recommend Dealer
Yes

Other Employees Tagged: Donna Mauney, Noreen Ianniello, Chuck Conner, Tony Zorn, Michelle Dellorso, Jacob Preston

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Sep 15, 2023

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

February 09, 2023

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Took car in to check oil leak. Diagnosis “found oil filter leaking. Tightened oil filter and topped off oil” . No charge for diagnostics because previous oil change had been with More

by DEBTRAVELCO
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Recommend Dealer
Yes

Other Employees Tagged: Dane (?) newer employee

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Feb 09, 2023

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for your honest review and allowing us the opportunity to make this right for you. We sincerely apologize for the disappointment that you experienced with the original visit and will use this as a training tool for our team to ensure that this does not occur again in the future.

January 31, 2023

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Excellent customer service always from day one I will always let this dealership service my Rubicon More

by kieshagg90
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Recommend Dealer
Yes

Other Employees Tagged: Paul Presta

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Feb 01, 2023

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for such a great review! We look forward to working with you and your Rubicon more in the future!

January 29, 2023

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I am always pleased with your service. I ask for Chuck Conner to handle my work. He was not there yesterday and Dan took care of me quite well. More

by BrianDiller55
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Recommend Dealer
Yes
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Sep 15, 2023

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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