Jacob Preston
Jacob Preston at Lake Norman Chrysler Dodge Jeep Ram
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Jacob Preston

Service Advisor

Lake Norman Chrysler Dodge Jeep Ram

20700 Torrence Chapel Rd
Cornelius, NC 28031

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4.7
348 Reviews
4.7

348 Reviews

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348 Reviews of Jacob Preston

April 15, 2024

Dealership Rating
Employee Rating

Good people, good service, only snag was the wrong cv axle was replaced and had to wait an extra few days to get the right one in More

by Evan G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Shook

Apr 18, 2024

Lake Norman Chrysler Dodge Jeep Ram responded

Hi Evan, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

April 06, 2024

Dealership Rating
Employee Rating

Good people, very knowledgeable, a little confusion about warranty work and getting the job done right the first time More

by Evan G
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Apr 08, 2024

Lake Norman Chrysler Dodge Jeep Ram responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

March 07, 2024

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Employee Rating

Great car buying experience! The process was quick and easy and the staff was excellent! More

by Golba sham
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Mar 13, 2024

Lake Norman Chrysler Dodge Jeep Ram responded

Golba Sham, we are so pleased you enjoyed your visit to Lake Norman Chrysler Jeep Dodge! Please don't hesitate to reach out if there's anything additional we can do for you.

February 08, 2024

Dealership Rating
Employee Rating

Had an outstanding update for my truck resolved and it was performed in a timely fashion. Service writer was able to get me back on the road in no time. More

by bill_foss
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Recommend Dealer
Yes
Feb 10, 2024

Lake Norman Chrysler Dodge Jeep Ram responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Lake Norman Chrysler Jeep Dodge and we hope to see you again soon!

February 06, 2024

Dealership Rating
Employee Rating

Honest, helpful and straightforward service group. I will be back for any service work that I require in the future More

by njhawk71
Service Price Transparency
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Recommend Dealer
Yes
Feb 09, 2024

Lake Norman Chrysler Dodge Jeep Ram responded

Hello, thank you so much for the positive review! We look forward to your next visit! Take care!

February 06, 2024

Dealership Rating
Employee Rating

Most expensive oil change I’ve ever experienced! $91 after $10 coupon for a 2.0L engine. Must need money to pay for that fancy new building. I want be back! More

by bteague50
Recommend Dealer
No
Feb 09, 2024

Lake Norman Chrysler Dodge Jeep Ram responded

Hi there, we were unable to find your information in our system. We would like to get some more details about your experience with us please contact our customer service manger Claudia Soto, at csoto@parksautogroup.com.

February 02, 2024

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Employee Rating

Great customer service, my service representative really took care of me! Very happy with my service! More

by kanisa.kelly
Service Price Transparency
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Recommend Dealer
Yes
Feb 05, 2024

Lake Norman Chrysler Dodge Jeep Ram responded

Hi Kanisa, we're happy you found our staff to be so supportive during your experience here at Lake Norman Chrysler Jeep Dodge. Please let us know if there is anything else we can do for you; we are more than happy to help!

February 02, 2024

Dealership Rating
Employee Rating

Very professional and knowledgeable about my vehicle willing to go above and beyond what I had scheduled to have done they provided information about services that I need to in future I will not take my More

by kevinwilhoit26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 03, 2024

Lake Norman Chrysler Dodge Jeep Ram responded

Hi, your satisfaction is important to us, so we want to sincerely thank you for choosing Lake Norman Chrysler Jeep Dodge and we hope to see you again soon!

February 01, 2024

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Employee Rating

Clean, responsive, and caring. The staff was helpful and descriptive in explaining the process. The charges for services were reasonable. More

by angela.richard5
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Feb 03, 2024

Lake Norman Chrysler Dodge Jeep Ram responded

We appreciate your positive review about your recent experience with us!

January 31, 2024

Dealership Rating
Employee Rating

Prompt, courtesy and skilled staff made for a seamless visit when arriving for an oil change. More

by cjohnson470
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 02, 2024

Lake Norman Chrysler Dodge Jeep Ram responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

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