Frank Kern | Page 18
Service Advisor
Scranton Cadillac GMC of Vernon
777 Talcottville Rd
Vernon, CT 06066
Industry Experience
12 yrs, 9 mos
183 Reviews
Write a Review183 Reviews of Frank Kern
November 09, 2022
Although more than I wanted to spend, the service was great and I would come back again great and I would come back again More
Other Employees Tagged: Jeff Borovicka , Ashley Corey
November 09, 2022
Brought my truck back because my key fob battery I had your dealership put in July was a defect .. I should’ve never charged for diagnostics and not happy about it . I don’t Think I will be back and I’ve your dealership put in July was a defect .. I should’ve never charged for diagnostics and not happy about it . I don’t Think I will be back and I’ve been a loyal customer for years . I’m not sure if it was poor workmanship or if it was a defective battery and you don’t either . More
November 06, 2022
Frank was a real pleasure to work with. Frank and the Technican worked really hard on getting the job done in one day, because they knew it would make my Father really happy to be able to c Frank and the Technican worked really hard on getting the job done in one day, because they knew it would make my Father really happy to be able to continue with his routine. More
November 04, 2022
Very well organized, polite and helpful. Everyone that i dealt with from initial phone call to picking up the car was really great! Everyone that i dealt with from initial phone call to picking up the car was really great! More
Other Employees Tagged: Beverly Rhoads, Mike Conlon, Robert Zeidenberg, Jeff Borovicka , Shawn Butler, Ashley Corey
November 04, 2022
Well coordinated service for my recall issue. Polite and efficient. I was well informed of the process. Would gladly use this dealer for future needs. Polite and efficient. I was well informed of the process. Would gladly use this dealer for future needs. More
October 30, 2022
Despite vehicle issues outside of their control, they were able to find the parts needed, quickly, and repair the issues as they arose. Communication was solid, and everything was never in doubt with my were able to find the parts needed, quickly, and repair the issues as they arose. Communication was solid, and everything was never in doubt with my warranty covering it. Great job overall. More
October 28, 2022
I am not setisfide with this dealer because I give it to my car diagonosis . They said they did but they not give me to the all report to me . my car diagonosis . They said they did but they not give me to the all report to me . More
Other Employees Tagged: I don’t no anyone