Frank Kern
Frank Kern at Scranton Cadillac GMC of Vernon
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Frank Kern | Page 19

Service Advisor

Scranton Cadillac GMC of Vernon

777 Talcottville Rd
Vernon, CT 06066

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4.7
186 Reviews

Industry Experience

12 yrs, 9 mos

4.7

186 Reviews

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186 Reviews of Frank Kern

November 03, 2022

Dealership Rating
Employee Rating

great staff that communicates in a friendly clear fashion. I waited for vehicle and service was performed promptly More

by dmacdaid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 30, 2022

Dealership Rating
Employee Rating

Despite vehicle issues outside of their control, they were able to find the parts needed, quickly, and repair the issues as they arose. Communication was solid, and everything was never in doubt with my More

by DSTARVISH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 28, 2022

Dealership Rating
Employee Rating

I am not setisfide with this dealer because I give it to my car diagonosis . They said they did but they not give me to the all report to me . More

by chowdhuryshahid78
Customer Service
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: I don’t no anyone

Oct 28, 2022

chowdhuryshahid78 responded

I am not happy

October 27, 2022

Dealership Rating
Employee Rating

Always friendly, patient and nice. They provide you with the best case options when fixing your car. More

by Electrickid33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Borovicka

October 22, 2022

Dealership Rating
Employee Rating

The Staff was professional from check-in to completion of service. Nothing to complain about in any way. More

by Michael
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Beverly Rhoads, Jeff Borovicka

Oct 24, 2022

Scranton Cadillac GMC of Vernon responded

Thanks for the shout out Michael! Have a great day!

October 20, 2022

Dealership Rating
Employee Rating

Took car in was waited on immediate had service and ride to and from-called me with updates on repairs before doing them for my ok -was great experience More

by CLAIREB0702
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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