Frank Kern

If I could give a negative I would. He was the absolute worst service manager I’ve ever encountered. I strongly urge people not to do business at this establishment. Rob was yelling at He was the absolute worst service manager I’ve ever encountered. I strongly urge people not to do business at this establishment. Rob was yelling at me in front of my four year old. Then told me “I don’t want to fix your car” after canceling numerous appointments and not fixing the same issue four different times. Completely inappropriate and disgusting. Stay away! More

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Extremely slow. Tried to add on some snake oil type decarbonizer. Very expensive for all services provided Tried to add on some snake oil type decarbonizer. Very expensive for all services provided More

by DOLFIN_79 Verified Customer Verified Customer

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Routine 20K service check which included professional service from the time I drove in until departing. Frank as always, kept me informed of my vehicles progress as I waited. All the best - Stay safe. service from the time I drove in until departing. Frank as always, kept me informed of my vehicles progress as I waited. All the best - Stay safe. More

by PETEARSENAULT Verified Customer Verified Customer

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Great service as always. We seem to be there a lot with our car but always treated fairly and with courtesy. We are planning to buy or next car there soon We seem to be there a lot with our car but always treated fairly and with courtesy. We are planning to buy or next car there soon More

by jimbostashman Verified Customer Verified Customer

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I have been working with service advisor Frank for a few times. He is really nice, helpful and professional. times. He is really nice, helpful and professional. More

by JDWINDSORGARAGE Verified Customer Verified Customer

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My experience with this company is very important to me and I had a great day and I had a great day More

by CWESHOL Verified Customer Verified Customer

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Excellent customer service. My experience was good from start to finish. Including the wash and vacuuming of the car! My experience was good from start to finish. Including the wash and vacuuming of the car! More

by lchalk1090 Verified Customer Verified Customer

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Very fast and super polite. Thorough as well in their description of what is needed. Overall everything went exactly as I wanted it to Thorough as well in their description of what is needed. Overall everything went exactly as I wanted it to More

by Craighall51u Verified Customer Verified Customer

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Service department is second to none, you might have to pay the dealership premium. All worth it not having to deal with xxxxxxxx and games. Frank Kern I'm the service department is very straightforward pay the dealership premium. All worth it not having to deal with xxxxxxxx and games. Frank Kern I'm the service department is very straightforward and always communicates well. I will probably buy my next truck here because of the service department. More

by DARREN.OLDFORD Verified Customer Verified Customer

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Frank is great, but I seem to have another issue every time I leave. Thanks time I leave. Thanks More

by sharrief12 Verified Customer Verified Customer

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