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Diana Carella
Refer Me
80 Reviews
Glad you stopped by I’m here to give you the fastest and most pleasant experience there is. If you think credit is an issue , I will go the extra mile to meet your goals .Theres no doubt your in the market that is why your here. Don’t hesitate to contact me via phone 201-856-4522
Read moreDealership Experience
4 yrs, 8 mos
Industry Experience
4 yrs, 8 mos
Specialties & Trainings
Product specialist
80 Reviews
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80 Reviews of Diana Carella
October 01, 2020
Great vehicle selection, used and new! Helpful sales staff who’s willing to work around your budget! Thank you so much for our Toyota RAV4! staff who’s willing to work around your budget! Thank you so much for our Toyota RAV4! More
by PHANIKEH
Verified CustomerOther Employees Tagged: Stephen Rosen
Helpful 
September 25, 2020
I love the culture of courtesy and professionalism. I brought my car in for a recall service & no questions asked. Thank you for your stella services. brought my car in for a recall service & no questions asked. Thank you for your stella services. More
by TERRI.MCFARLANE
Other Employees Tagged: Jose Alvarado
August 02, 2020
5 hours to buy a car! Imagine having the VIN number and exact price of a car, and still taking 5 hours to buy the car, at the price asked by the dealership! Every step of Imagine having the VIN number and exact price of a car, and still taking 5 hours to buy the car, at the price asked by the dealership! Every step of the process required negotiation, at times the dealership did not reveal extra costs. Individual members of the staff were pleasant, but overall the experience was not one which I would recommend to anyone. More
by HELSMITH23
Other Employees Tagged: Jonathan Munoz
July 24, 2020
I showed up on a whim to see if it was even possible to get a car. It was a pleasant experience and the staff worked with me to the very best of their ability. get a car. It was a pleasant experience and the staff worked with me to the very best of their ability. More
by KYLEG
Other Employees Tagged: Melissa Louissaint, Nixon Gomez , Miriam Shanken
July 11, 2020
My sales person was friendly and patient, this was a good experience some times buying a car is painful it took a while is my only complaint experience some times buying a car is painful it took a while is my only complaint More
by BKAMHI5448
Other Employees Tagged: Paulo Almeida, Jose Alvarado, Ana Mayers, Melissa Louissaint, ANGEL ALVAREZ, Jeffrey Canlas , Miriam Shanken
July 10, 2020
Very pleased with the vehicle however my experience with purchase itself less so. I asked for the ‘No Payments for 90 Days’ however when the contract was created they did not apply it. Granted I signed the purchase itself less so. I asked for the ‘No Payments for 90 Days’ however when the contract was created they did not apply it. Granted I signed the documents where it provided the first payment information, I didn’t think it was something I would have to call attention to and with all the signatures required with financing, I easily overlooked it. Also, despite being listed as coming with the purchase, I didn’t realize until I was halfway home (25 miles) did I realize the fuel tank was a quarter full. I left messages with the Sales office on both issues, no response. More
by kevnrenee
Other Employees Tagged: Mario Puentes
June 27, 2020
They make feel like family. They work with you to get you the car you want however the service dept could do better. I went back to get a inspection sticker since they gave me my car without one. The pe you the car you want however the service dept could do better. I went back to get a inspection sticker since they gave me my car without one. The person said I need to go to the inspection center we don’t that here. Really More
by jr026115
June 25, 2020
disappointed I purchased a 2019 Rav 4 Aventura and I found that it did not have an owners Manual in it. I went back and was told that they did not have one. I had I purchased a 2019 Rav 4 Aventura and I found that it did not have an owners Manual in it. I went back and was told that they did not have one. I had to contact Totota Headquearters to get results. Also when I picked up my license plates , I was handed the plates and no assistance in putting them on. I took them home and put them on myself. Also I when I took my vehicle to a garage that does inspection, I was informed that I was supposed to get a 5 year dealer inspection sticker. When I called I was told that being this was a used car (3500 miles) I was not entitled to one. When I check the NJDMV web site, it stated that any vehicle purchased at a dealer that is less than 5 years old IS entitled to a 5 year dealer inspection sticker. So it could have saved 0ver $190.00 in inspection fees. I am a previous Toyota owner and I purchased that Toyota at Hackensack and had it serviced there for 8 years and never had a problem--now I will stay away. More
by EKUKALSKI
May 31, 2020
Miriam was excellent. She made the car buying experience painless and smooth. I was only in the dealership for 2 and a half hours. My family and most friends drive Toyota’s so I will definitely be sending s painless and smooth. I was only in the dealership for 2 and a half hours. My family and most friends drive Toyota’s so I will definitely be sending some business her way. More
by CBARRAGAN944
Other Employees Tagged: Fred Radulic, Michael Park, Ana Mayers, Melissa Louissaint , Eddymer Diaz, Miriam Shanken
February 27, 2020
Joe Huncken is a great advisor thank you Hackensack Toyota I will see you next time I need service for my car I appreciate your help thanks Toyota I will see you next time I need service for my car I appreciate your help thanks More
by DSHERLOCK33
Other Employees Tagged: Michael Park, Jose Alvarado, Bill Coll, Armando Morell, Mary Green, ANGEL ALVAREZ, Jeffrey Canlas , Alejandro Corpuz, Miriam Shanken
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