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Diana Carella

Overview Reviews (78) Inventory (339)

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Diana Carella

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Diana Carella

Sales Consultant

Toyota of Hackensack

278 River Street
Hackensack, NJ 07601

Glad you stopped by I’m here to give you the fastest and most pleasant experience there is. If you think credit is an issue , I will go the extra mile to meet your goals .Theres no doubt your in the market that is why your here. Don’t hesitate to contact me via phone 201-856-4522

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4.4

78 Reviews

Overview Reviews (78) Inventory (339)

Dealership Experience

4 yrs, 8 mos

Industry Experience

4 yrs, 8 mos

Specialties & Trainings

Product specialist

4.4

78 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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78 Reviews of Diana Carella

April 19, 2024

Dealership Rating

Employee Rating

CJ Cohen provided the best car buying or leasing experience I’ve ever had. I’m so grateful and happy. experience I’ve ever had. I’m so grateful and happy. More

by jordanrosenberg

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Paulo Almeida, Jose Alvarado, Bill Coll, Ana Mayers, Melissa Louissaint, Jeffrey Canlas , CJ Cohen

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Apr 23, 2024 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear that CJ made your vehicle purchasing process the best experience possible! Thank you for your business! Enjoy your new vehicle!

April 17, 2024

Dealership Rating

Employee Rating

Several of those who serve are unfriendly. If we are Hispanic, then let's speak Spanish but it is not difficult for them. I speak English but I always ask for someone who speaks Spanish, the s If we are Hispanic, then let's speak Spanish but it is not difficult for them. I speak English but I always ask for someone who speaks Spanish, the service is very poor. car wash is bad More

by EDRARFLORES01

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

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Apr 22, 2024 -

Toyota of Hackensack responded

Thank you for your feedback, Mr. Flores. If I could make a request, please do not "tag" sales personnel for reviews intended for service. Diana Carella does not work in the service department. She works in the sales department. Second, what part of your service visit was below your expectations? The basic car wash we offer is a complimentary service we provided for customers that frequent our service facility. It is not meant to replace a paid car wash that is offered at a number of other car wash businesses in the area.

April 07, 2024

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Employee Rating

She work with us and also with the problems with had she look for a better solution thank you look for a better solution thank you More

by rpolanc87

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Helpful 0

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April 03, 2024

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Diana C was great. She made the process of learning more about cars and the new car I got seem so much easier! She made the process of learning more about cars and the new car I got seem so much easier! More

by DONNA

Verified Customer

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Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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March 13, 2024

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Diane was very nice and helpful. She reassured me when I felt antsy and nervous about buying a new car. She reassured me when I felt antsy and nervous about buying a new car. More

by LINDSAYHASHIMOTO

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Helpful 0

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March 04, 2024

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The dealership had excellent service with the team members being attentive. Provide me with all the information that I requested for very educated about the cars and what we were looking for members being attentive. Provide me with all the information that I requested for very educated about the cars and what we were looking for More

by ROBERT.GONZALEZ730

Verified Customer

Sales Price Transparency

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Jay Rim

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February 05, 2024

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Employee Rating

Diana, the sales agent was very helpful and professional. Would highly recommend Toyota of Hackensack. Would highly recommend Toyota of Hackensack. More

by JMULLINS2

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Helpful 0

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February 03, 2024

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Very quick service. Got a good deal very quick. Was out with a new car within a few hours Got a good deal very quick. Was out with a new car within a few hours More

by pzale19

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Helpful 0

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January 28, 2024

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Employee Rating

Our sales rep was Diana C. after a long day she still was able to handle my needs and made the buying of my truck very easy and uneventful, would recommend them for a purchase after a long day she still was able to handle my needs and made the buying of my truck very easy and uneventful, would recommend them for a purchase of a used vehicle as I did. More

by John j

Sales Price Transparency

Purchase Time

Recommend Dealer

Yes

Helpful 0

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January 16, 2024

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Employee Rating

Had a great experience. Diana is really nice and helpful. Hot the car I really like.. Diana is really nice and helpful. Hot the car I really like.. More

by LBALANZA1953

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Helpful 0

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