Melissa Louissaint
Melissa Louissaint at Toyota of Hackensack
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Melissa Louissaint

Sales and Leasing

Toyota of Hackensack

278 River Street
Hackensack, NJ 07601

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4.7
157 Reviews

I'm the proud Wife of a Veteran and have helped several vets in the past. I take pride in my patience with my clients and work the Best Deal possible for them.

Dealership Experience

11 yrs, 1 mo

Industry Experience

21 yrs, 5 mos

Specialties & Trainings

Product Specialist

4.7

157 Reviews

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157 Reviews of Melissa Louissaint

April 26, 2024

Dealership Rating
Employee Rating

Purchase process itself was easy and painless, no complaints there. Melissa the salesperson was great to work with. However, a week after having the vehicle I noticed a small crack in passenger windo More

by JOLEJAR
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Apr 26, 2024

Toyota of Hackensack responded

Thank you for your feedback. Unfortunately, if you had the vehicle for one week there is no way to pinpoint that the crack was there at time of delivery. The crack could have happened at anytime over the course of the week. Based on the estimated repair costs of $750, this does not sound like a small crack. This sounds more like the replacement of an entire window with labor. A crack that requires the replacement of the window would have been clearly visible at time of delivery. Yes, we understand that taking a new vehicle and having to repair something is not ideal, but these things can happen at any given time. We do appreciate that you allowed us the opportunity to sell you a new vehicle and appreciate your business.

Apr 26, 2024

JOLEJAR responded

This was a crack the size of a quarter that grew while waiting for a call back from a "service manager" that never came.

April 19, 2024

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Employee Rating

CJ Cohen provided the best car buying or leasing experience I’ve ever had. I’m so grateful and happy. More

by jordanrosenberg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 23, 2024

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear that CJ made your vehicle purchasing process the best experience possible! Thank you for your business! Enjoy your new vehicle!

February 23, 2024

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Melissa was amazing. Steven Escobar was great too. This was my absolute best car buying experience More

by ELAINEPORCHER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Park

February 18, 2024

Dealership Rating
Employee Rating

The ability to get the car you want is great, they offer flexibilty to work with you; however, I didn't like the fact that they try to attach you by signing the forms prior to get the plans, prices and/or h More

by chapinleno
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Juan Caraballo

January 29, 2024

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Employee Rating

Very helpful team. The whole process was very quick. I would recommend it to all my friends. More

by AFRIAS80
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

January 28, 2024

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Employee Rating

Melissa was amazing from the moment i walked in the door. She greeted me with a smile, asked questions, answered the questions to the best of her ability. We went over my options and was extremely helpful More

by Michael.velasquez10
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

January 28, 2024

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Employee Rating

Always excellent. Melissa is wonderful. Knowledgeable and informative. She is a definite asset to your organization. More

by JOANIEHS
Recommend Dealer
Yes

Other Employees Tagged: Melissa Louissaint

January 01, 2024

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Employee Rating

my experience with you has been nothing but good so far keep up the good work ! More

by BANTAMRICH3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Giordano

November 04, 2023

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Employee Rating

Beautiful dealership. Friendly people. Great price. If you need to buy a Toyota, buy from them. More

by ZEROSOL30
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Paulo Almeida

Nov 07, 2023

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear that you received a great price on your new vehicle purchase. We appreciate your business! Enjoy your new vehicle!

October 27, 2023

Dealership Rating
Employee Rating

Was a great pleasure to deal with. Could not have had an easier experience. Thanks so much! More

by LOEWYR
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Paulo Almeida

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