Deanna Andrews
Deanna Andrews at Beck & Masten Buick GMC South
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Deanna Andrews | Page 2

Service Advisor

Beck & Masten Buick GMC South

12820 Gulf Freeway
Houston, TX 77034

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4.5
103 Reviews
4.5

103 Reviews

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103 Reviews of Deanna Andrews

February 17, 2023

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Employee Rating

Service was great . Took a little longer than expected but understandable it was during lunch hours More

by MIRENEGAMBOA
Service Price Transparency
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Recommend Dealer
Yes
Feb 20, 2023

Beck & Masten Buick GMC South responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

January 26, 2023

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Excellent service, friendly personnel, easy paperwork format, informative service personnel, the waiting room were spacious, comfortable, and the coffee was tolerable More

by ramnarinemc8
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Service Communication
Recommend Dealer
Yes
Jan 27, 2023

Beck & Masten Buick GMC South responded

Thank you for visiting our service department and for leaving the kind words. I plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

January 22, 2023

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Great oil change, didn’t wash the car, I couldn’t fine no cappuccino by nice friendly people More

by Alvin
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Recommend Dealer
Yes
Jan 24, 2023

Beck & Masten Buick GMC South responded

Alvin, I appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to me so that I can learn more about your visit. I hope to talk with you soon. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

January 19, 2023

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The service was great staff was awesome and very professional. Keep up the good work More

by kbrownpooh
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Recommend Dealer
Yes
Jan 20, 2023

Beck & Masten Buick GMC South responded

I am truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

January 19, 2023

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It is a very good dealership for the service and the quality of work for the price More

by Martavious Hudson
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Recommend Dealer
Yes
Jan 20, 2023

Beck & Masten Buick GMC South responded

Hello Martavious and thank you for your feedback. I'm very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to me and I want to be able to provide them with the kind of service they deserve. Come and see me again! Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

January 08, 2023

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Great attendant and perfect job. Just need to keep to agreed time. Appreciate you guys. More

by Adetunji
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Recommend Dealer
Yes
Jan 10, 2023

Beck & Masten Buick GMC South responded

Adetunji, I appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to me so that I can learn more about your visit. I hope to talk with you soon. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

January 06, 2023

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Employee Rating

It was the best car buying experience that I’ve ever had,I appreciate you guys for making my experience a great one thanks I be back in the future… More

by JKWILSON1986
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Recommend Dealer
Yes
Jan 09, 2023

Beck & Masten Buick GMC South responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I am ecstatic to hear that you enjoyed your experience. I appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

January 02, 2023

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Employee Rating

Great service. Issues came up that were not expected but our service advisor and the dealership addressed w Them fairly. More

by marquezfamily05
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Recommend Dealer
Yes
Jan 04, 2023

Beck & Masten Buick GMC South responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

December 23, 2022

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Employee Rating

The service was fine. Over priced as normal from a dealer. Asked if I wanted them to rinse the dust off since the truck was there for a week. They did not wash the truck More

by am1502
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No
Dec 23, 2022

am1502 responded

I hope you go out of business.

December 21, 2022

Dealership Rating
Employee Rating

Very good service,Everybody was very nice The facility was very clean.Would definitely go back again… More

by JackWworley0137
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Recommend Dealer
Yes
Dec 22, 2022

Beck & Masten Buick GMC South responded

Thank you for this amazing review, Jack! I really appreciate your business. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

Dec 22, 2022

JackWworley0137 responded

Your very welcome Victoria,Hope you have a Merry Xmas and a Happy New Year!

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