David Ferrence | Page 4

I had such a wonderful experience at Smythe Volvo service department. I have never felt so humbled and well received at a dealership like Smythe Volvo. The service manager Regina Krauza and her great team department. I have never felt so humbled and well received at a dealership like Smythe Volvo. The service manager Regina Krauza and her great team David Ferrence assistant service manager,Dina Thomson service advisor and Master technician Casey Keppler are extremely professional,diligent,competent and outstanding, they really understand the meaning of customer service. The service manager Regina Krauza went above and beyond my imagination to satisfy our service needs and kept us informed at all times for the stage of the car repairs. I sincerely would like to express my gratitude and my deep appreciation to the service manager Regina Krauza and my special thanks to all her team for their great help and prompt service. I highly recommend Smythe Volvo service department to all proud Volvo owners. Adel H. More

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David was amazingly accommodating and The job was done way sooner than expected because he pushed the maintenance through. Thank you thank you! way sooner than expected because he pushed the maintenance through. Thank you thank you! More

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Kyle is my guy, always on point, courteous and professional and has helped my family buy several new and pre-owned cars. professional and has helped my family buy several new and pre-owned cars. More

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Everyone at Smythe Volvo contributes to their overall great customer service. They are the best in the industry at what they do. Great team! Thanks for all the help. great customer service. They are the best in the industry at what they do. Great team! Thanks for all the help. More

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David and team did an amazing job, they were great communicators and addressed my issue with extreme care and professionalism. Can’t thank them enough. communicators and addressed my issue with extreme care and professionalism. Can’t thank them enough. More

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David was extremely helpful, courteous and knowledgeable. I appreciated his upbeat attitude and smile! Thank you! I appreciated his upbeat attitude and smile! Thank you! More

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Service is great as always. Sue is very good and very efficient. I have no problems Sue is very good and very efficient. I have no problems More

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Dina Thomson and her team including the tech Ryan Doremus are just amazing always understanding my needs and request! From start to finish all communications are quick and effective! As always A+ are just amazing always understanding my needs and request! From start to finish all communications are quick and effective! As always A+ More

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Excellent service. Appreciated the customer service aspect of the detailed issues with the car and the phone calls to explain everything. I had an issue with the car an Appreciated the customer service aspect of the detailed issues with the car and the phone calls to explain everything. I had an issue with the car and they gave me an appointment right away. David was wonderful to deal with. More

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The staff at Smythe Volvo are always friendly, courteous and knowledgeable. My car is always well cared for and clean. and knowledgeable. My car is always well cared for and clean. More

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