David Ferrence | Page 3

Great customer service and prompt workmanship. Pleasure to deal with. They really care about the unique needs of their customers. Thanks! Pleasure to deal with. They really care about the unique needs of their customers. Thanks! More

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Having your car worked on is very stressful- especially when you’re waiting for the bill. I’ve trusted SMYTHE for several years now and I’ve never had a problem with either their facility, loaner cars, ser when you’re waiting for the bill. I’ve trusted SMYTHE for several years now and I’ve never had a problem with either their facility, loaner cars, service, or service associates. Dave was very helpful and made sure to let me know what was going on with my car as soon as he was made aware. SMYTHE really highlights the difference in excellence between other shops and their facility. I will definitely be returning for my next service and encourage others to do the same. More

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Great crew. Friendly. Efficient. Client service oriented. Responsive. Got my car to me on time! I have nothing but good things to say about this dealership Friendly. Efficient. Client service oriented. Responsive. Got my car to me on time! I have nothing but good things to say about this dealership. More

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David and the entire team at Smythe went above and beyond to ensure the needed repair was execute despite some miscommunications within the service system and team itself. Absolutely a pleasure to work with to ensure the needed repair was execute despite some miscommunications within the service system and team itself. Absolutely a pleasure to work with throughout the process. Special thanks to Emilio and Mark who were part of this repair journey and so very helpful! More

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David and the customer service team in the service center were outstanding. I was a long time BMW owner and your customer service leaves theirs in the dust!! Thanks for taking such good care! were outstanding. I was a long time BMW owner and your customer service leaves theirs in the dust!! Thanks for taking such good care! More

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Mark was Great as always! Service was great! Thank you! Merry Christmas! Happy New Year! Service was great! Thank you! Merry Christmas! Happy New Year! More

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We’ve been going to this dealer for over 20 years and can’t say enough great things about them! Everyone is courteous and professional and the service has always been outstanding. can’t say enough great things about them! Everyone is courteous and professional and the service has always been outstanding. More

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Very satisfied with the overall service and timely communication. Good experience overall. Would not hesitate to recommend. communication. Good experience overall. Would not hesitate to recommend. More

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I had such a wonderful experience at Smythe Volvo service department. I have never felt so humbled and well received at a dealership like Smythe Volvo. The service manager Regina Krauza and her great team department. I have never felt so humbled and well received at a dealership like Smythe Volvo. The service manager Regina Krauza and her great team David Ferrence assistant service manager,Dina Thomson service advisor and Master technician Casey Keppler are extremely professional,diligent,competent and outstanding, they really understand the meaning of customer service. The service manager Regina Krauza went above and beyond my imagination to satisfy our service needs and kept us informed at all times for the stage of the car repairs. I sincerely would like to express my gratitude and my deep appreciation to the service manager Regina Krauza and my special thanks to all her team for their great help and prompt service. I highly recommend Smythe Volvo service department to all proud Volvo owners. Adel H. More

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David was amazingly accommodating and The job was done way sooner than expected because he pushed the maintenance through. Thank you thank you! way sooner than expected because he pushed the maintenance through. Thank you thank you! More

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