Started off as a Volvo Technician in 2004. In 2005 I joined the Paul’s Volvo Sales team as a Master Salesperson till August 2019. Joined Smythe Volvo in September 2019. My 14 years of Sales Experience have taught me to listen more to the customers’ needs and then answer these needs directly. As a product of Dale Carnegie training, winning friends & influencing people is a core concept of my Sales process. Understanding my customer’s point of view helps me to answer their vehicle needs/wants effectively.
Read moreDealership Experience
4 yrs, 9 mos
Industry Experience
19 yrs, 2 mos
Languages Spoken
English
208 Reviews
Write a Review208 Reviews of Alon Katende
April 29, 2024
Very knowledgeable and quite helpful He was very pleasant to deal with. Great person and very patient pleasant to deal with. Great person and very patient More
Other Employees Tagged: Jean Delva
April 24, 2024
David and the Smythe Volvo team are great. They were all very helpful and friendly. They were all very helpful and friendly. More
Other Employees Tagged: Kevin Flanagan, Sean Flanagan, Scott Jackson, Regina Krauza, Val Pereira, Abood Katib, David Ferrence
April 19, 2024
Alex was really helpful and nice - felt like I drove off the lot understanding my new car and all the extras! the lot understanding my new car and all the extras! More
Other Employees Tagged: Henry Zhu, Alex Piriz
April 19, 2024
We really appreciated Alon’s honesty and patience as we worked through our purchase comparing different trims and specs. It was clear he wanted to make it work for us, but didn’t make us feel pressured in worked through our purchase comparing different trims and specs. It was clear he wanted to make it work for us, but didn’t make us feel pressured in any of those ways associated with car dealership horror stories! We love our new car, and the process was great from Team Smythe! More
Other Employees Tagged: Henry Zhu, Alex Piriz
April 19, 2024
Smythe Volvo provided great assistance in helping me to replace my 2012 S60 T5 which had been serviced by Smythe, with a Certified 2021 S60 Momentum T5 AWD that was in excellent condition and with relative replace my 2012 S60 T5 which had been serviced by Smythe, with a Certified 2021 S60 Momentum T5 AWD that was in excellent condition and with relatively low miles. I did discuss with Tom Coward in Service options for extending the life of my 2012, but when comparing the 2021 versus the 2012, I decided to replace the 2012. Tom also assisted in installing the Sensus Navigation system in the 2021. Alon Katende provided friendly, no pressure, and knowledgeable advice on the 2021 S60 and I was very grateful for the generous trade in price that was offered for the 2012, and I paid cash for the 2021. Abood Katib in Finance discussed the extended Volvo warranty (out to 100k) along with other coverages - and I took them all! Alex Piriz was my Delivery Specialist, and he took me on a final tour of the vehicle and installed Apple Play for me. Overall, a very enjoyable experience and I'm very pleased with my new vehicle. More
Other Employees Tagged: Tom Coward, Abood Katib, Alex Piriz
April 09, 2024
Alon in sales was very thorough, kind, and helpful. Don also did a great job helping me out when it was time to pick up the new car. Santiago was very friendly and efficient as well. Thanks for everyt Don also did a great job helping me out when it was time to pick up the new car. Santiago was very friendly and efficient as well. Thanks for everything. More
Other Employees Tagged: Santiago Piriz, Don Cheong-A-Shack
April 03, 2024
Alon is excellent and very nice to work with! He is patient and kind!! Highly recommend. He is patient and kind!! Highly recommend. More
Other Employees Tagged: Neil Amaral
April 02, 2024
Don was fantastic! ! Very knowledgeable and personable. So easy to work with! Thanks for your help! ! Very knowledgeable and personable. So easy to work with! Thanks for your help! More
Other Employees Tagged: Santiago Piriz, Don Cheong-A-Shack