Dan Perkins | Page 2

Subaru of Utica responded

We're so glad to know you had a great experience at Subaru of Utica! It's our pleasure to provide kind, courteous service and make sure your visit is comfortable. Enjoy the free mug and don't hesitate if there's anything else we can assist with in future!

Subaru of Utica responded

Thank you for taking the time to share you experience! We will be sure to share your compliments. Drive safe and we hope to see you again.

Subaru of Utica responded

Daniel, we're glad to know that our team at Subaru of Utica was able to assist you effectively. We look forward to seeing you for your future service needs!

Subaru of Utica responded

Thank you for your business and critical feedback. Though we strive to begin and complete vehicle service in a timely manner, unforeseeable delays can regrettably occur at times. Your patience during this recent visit is sincerely appreciated. We're always working to improve in this area and will look to do better when you next visit.

Subaru of Utica responded

Thank you very much for sharing your kind and insightful feedback. We understand being without your vehicle for an extended period of time can be stressful, and we're happy to have been able to accommodate your travel needs. It's lovely to hear you enjoyed the Forester loaner as well, and we agree, it's a great vehicle. Travel safe and reach out to us again if we can be of future service here at Subaru of Utica.

Subaru of Utica responded

We take pride in being trusted with your automotive needs here at Subaru of Utica, and it's our pleasure to deliver you personable, vibrant and efficient assistance. Thank you very much for the wonderful feedback. Our team will be ready with the same professional, pleasant care when it's time for your next return.

Subaru of Utica responded

Congrats on the new car! We're delighted to know that Brad and Allen have consistently provided you with great service at Subaru of Utica! It's our goal to ensure every customer leaves satisfied and secure in their new car. Thanks for the recommendation, we appreciate it! See you next time.

Subaru of Utica responded

We're glad to know you enjoyed the video inspection and efficient service during your recent maintenance visit. Thank you for choosing Subaru of Utica for your automotive needs. Here's to more smooth driving and easy maintenance visits with us!

Subaru of Utica responded

Hello Barbie, We strive to provide thorough service to our customers, and it is disappointing to learn the team may have missed checking your tire pressure and verifying your warranty coverage when you last visited. Your feedback will be discussed internally so we can work to ensure instances like this do not occur moving forward. As a valued guest of ours, your satisfaction is important and I'd be happy to address your concerns with you directly if you would like. Please email your preferred contact method and availability to me at danielperkins@carbonecars.com and I will reach out to you at the first opportunity. Thank you, Dan Perkins Service Manager danielperkins@carbonecars.com

Subaru of Utica responded

We love having you here at Subaru of Utica! Thank you very much for your kind and thoughtful feedback. It's our pleasure to help keep you comfortable as we tend to your vehicle, and we very much appreciate you trusting us with its care. Safe travels and we'll see you again next time.