178 Reviews
Write a Review178 Reviews of Dale Scudder
October 22, 2023
Shields is always responsive to our needs. You are very luck to have Dale as Service Manager! You are very luck to have Dale as Service Manager! More
Other Employees Tagged: Kory Miller, William Nigh
October 03, 2023
Service Dept was thorough and did the routine oil change and tire rotation. Thy came and talked to me about red for 100,000 mile v checkup. Parts need to be ordered. I was given the estimate for the parts a and tire rotation. Thy came and talked to me about red for 100,000 mile v checkup. Parts need to be ordered. I was given the estimate for the parts and labor and told they will call to schedule appointment when parts come in. More
Other Employees Tagged: Teresa Smith , Rich Drennan
September 09, 2023
Never had any problems with the service department. Always took care of our needs in a reasonable time period. Always took care of our needs in a reasonable time period. More
Other Employees Tagged: Marci Ihnen, Rick Shields, Kory Miller, William Nigh , Rich Drennan
August 25, 2023
the Shields Service Department is always on there A game! We never take our car anywhere else. We never take our car anywhere else. More
Other Employees Tagged: Kory Miller
August 20, 2023
Was very helpful & accommodating, offered a ride so I didn't have to sit there most of the day. didn't have to sit there most of the day. More
Other Employees Tagged: William Nigh , Rich Drennan
August 16, 2023
They perform the service in a timely manner. The wait time at this dealership is much shorter than other dealerships I have taken my truck to for the same service in the past 3 years. Waiting ar The wait time at this dealership is much shorter than other dealerships I have taken my truck to for the same service in the past 3 years. Waiting area is comfortable. All staff members seem attentive and friendly when I've been there. More
Other Employees Tagged: William Nigh , Rich Drennan
August 15, 2023
Waiting area is very clean. Rest Rooms are very clean also. Facility is very easy to get to from the interstate. Rest Rooms are very clean also. Facility is very easy to get to from the interstate. More
Other Employees Tagged: William Nigh , Rich Drennan
August 09, 2023
Great place to buy and have your car serviced ! My wifes family lives in Florida and I hear all sorts of stories about there dealerships and repair places . Glad I do not have those problems ! My wifes family lives in Florida and I hear all sorts of stories about there dealerships and repair places . Glad I do not have those problems ! More
Other Employees Tagged: Marci Ihnen, Mark Keyes, Rick Shields, Greg Shields
July 29, 2023
What a pleasant surprise going to pay for routine maintenance and learning was no charge thanks to FordPass Rewards! maintenance and learning was no charge thanks to FordPass Rewards! More
Other Employees Tagged: Rick Shields, Kory Miller
July 28, 2023
The service assistant who called to tell me what was wrong with my car, was not knowledgable about my account. He told me I needed a new radiator and that it would cost $1,400 to$1,600. I was stunned- wrong with my car, was not knowledgable about my account. He told me I needed a new radiator and that it would cost $1,400 to$1,600. I was stunned- he had not checked about any warranty or the mileage on my vehicle. I have an extended warranty with a $50 copay on covered parts & labor. I hope there is more training for your staff in this area. More
Other Employees Tagged: Greg Shields, William Nigh , Rich Drennan