Greg Shields
Greg Shields at Shields Auto Center
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Greg Shields

Used Manager/Finance

Shields Auto Center

850 Broadmeadow Rd
Rantoul, IL 61866

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4.9
92 Reviews

Dealership Experience

33 yrs, 5 mos

Industry Experience

33 yrs, 5 mos

4.9

92 Reviews

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92 Reviews of Greg Shields

March 16, 2024

Dealership Rating
Employee Rating

Great service, great manager, great salesman , great finance, Rick has a great staff and support More

by Alec711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Shields

Mar 26, 2024

Shields Auto Center responded

Thank you for your kind words! Our staff works hard to provide a great experience, and we are glad that they did just that!

Mar 26, 2024

Alec711 responded

Thank you !! And recommended to several friends who are interested in bronco. Well done To all.

January 25, 2024

Dealership Rating
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Many people at Shields were welcoming and friendly. Scott was especially friendly and helpful. The service was quick. More

by tlee1949
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Marci Ihnen, Rick Shields, Teresa Smith, Dale Scudder, Scott Lackey , Noah Shields spent time visiting with me.

December 20, 2023

Dealership Rating
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I worked with Noah Shields on my purchase. He was knowledgeable and responsive. Would highly recommend him if purchasing a vehicle from Shield’s. More

by derekschluter
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Recommend Dealer
Yes

August 10, 2023

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Greg shields provided me with excellent customer service in servicing my car. Very polite and professional More

by amy.selvaraj
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Marci Ihnen, Rick Shields

Aug 24, 2023

Shields Auto Center responded

We appreciate your feedback of Greg's outstanding customer service. Thank you for sharing, Amy!

August 09, 2023

Dealership Rating
Employee Rating

By far the most friendly and best dealership experience. Always confident in receiving great customer service, More

by Keshw
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Rick Shields

Aug 24, 2023

Shields Auto Center responded

We set high expectations, so it's gratifying to hear that you had a great experience. We appreciate you taking the time to let us know!

August 09, 2023

Dealership Rating
Employee Rating

The whole Shields team made the process of car buying hassle free- They were very professional. the best experience I’ve ever had with a dealership More

by Leenahancockmd
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 24, 2023

Shields Auto Center responded

Thank you for the great review! We appreciate your business and we can't wait to welcome you back!

Aug 24, 2023

Leenahancockmd responded

You have our business for life! Thank you for being a company with integrity - it is always a pleasure coming to Shields

August 09, 2023

Dealership Rating
Employee Rating

Great place to buy and have your car serviced ! My wifes family lives in Florida and I hear all sorts of stories about there dealerships and repair places . Glad I do not have those problems ! More

by nursepen
Service Price Transparency
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Recommend Dealer
Yes
Aug 24, 2023

Shields Auto Center responded

Our goal is attaining 100% customer satisfaction in all aspects of our dealership. We are happy to learn that we are providing you with outstanding customer service and quality work that you can trust!

August 09, 2023

Dealership Rating
Employee Rating

It’s very clean and all of the staff is friendly and willing to help, they do their best to get you the best deals and overall was a great experience More

by Blarose1803
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 24, 2023

Shields Auto Center responded

We are glad to hear that we met your expectations and you had a great experience. Thank you for the great review!

August 06, 2023

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Employee Rating

Everyone we dealt with was very respectful and good to deal with. They made one error on the paperwork and forgot to give us a $1,000 rebate. They caught the error later and sent us a check promptly. The More

by bjstikkers
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rick Shields, David Cassout

Aug 24, 2023

Shields Auto Center responded

We would not be able to grow, develop and improve without feedback like yours. We apologize about the inconvenience and appreciate your honesty. We appreciate your business and we hope that you enjoy your new Ford!

July 28, 2023

Dealership Rating
Employee Rating

The service assistant who called to tell me what was wrong with my car, was not knowledgable about my account. He told me I needed a new radiator and that it would cost $1,400 to$1,600. I was stunned- More

by gemini52250
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Dale Scudder, William Nigh , Rich Drennan

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