Rick Shields
Rick Shields at Shields Auto Center
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Rick Shields

General Manager

Shields Auto Center

850 Broadmeadow Rd
Rantoul, IL 61866

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4.9
148 Reviews
4.9

148 Reviews

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148 Reviews of Rick Shields

April 19, 2024

Dealership Rating
Employee Rating

Very very helpful showed me everything I needed to know on my new vehicle and was very informative on how to use everything on the new vehicle More

by dherges551
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Teresa Smith

Apr 24, 2024

Shields Auto Center responded

Thank you for the 5-Star review! We take pride in knowing that our customers are happy with their experience. Congratulations on your new vehicle and we hope that you have many happy miles ahead of you!

April 10, 2024

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Absolutely wonderful people, from the sales, to parts, to service to finance and insurance, everyone was extremely nice, friendly, efficient, and welcoming. I have never had this happen at any dealership. More

by waspi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 24, 2024

Shields Auto Center responded

This is amazing feedback! We are so happy that you are pleased with you experiences with us. Your review means a lot to us! Thank you for sharing and for allowing us to serve you!

Apr 25, 2024

waspi responded

You are welcome. You deserve a very good rating on the feedback.

March 23, 2024

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Dealership was very thorough and courteous from the owner, salesman, business manager to the service department. More

by lllindsay1
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Teresa Smith, Scott Lackey

Mar 26, 2024

Shields Auto Center responded

Thank you for taking the time to share an excellent 5-star rating! We really appreciate the feedback. We look forward to serving you for many years to come!

March 22, 2024

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the staff at Shields was wonderful. Easy to work with and very knowledgeable. I appreciate all that Robert did to get me into my new Chevy! This place was amazing and I will be using th More

by michellehumes38
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Teresa Smith, Robert Seiler

Mar 26, 2024

Shields Auto Center responded

This is great feedback, Michelle! Thank you for taking the time to share your experience. We appreciate your business and congratulations on your new Chevy!

March 16, 2024

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Great service, great manager, great salesman , great finance, Rick has a great staff and support More

by Alec711
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Greg Shields

Mar 26, 2024

Shields Auto Center responded

Thank you for your kind words! Our staff works hard to provide a great experience, and we are glad that they did just that!

Mar 26, 2024

Alec711 responded

Thank you !! And recommended to several friends who are interested in bronco. Well done To all.

March 09, 2024

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One the best dealership experiences ever. I’ve bought over 20 cars in my lifetime and this rates as one of the best. More

by dbai
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Terry "TNT" Twitchell, Teresa Smith , Craig (Sales Manager)

Mar 26, 2024

Shields Auto Center responded

Wow! Thank you! This definitely provides encouraging feedback. We appreciate you giving us the opportunity to earn your business! We look forward to serving you for many years to come!

March 05, 2024

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Employee Rating

Noah and Teresa did a fine job of selling and informing us. I was not happy having to pay $300 for a second key for our purchased vehicle. This should have been provided. More

by tyoung1948
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Teresa Smith, Kory Miller

Mar 26, 2024

Shields Auto Center responded

We appreciate your feedback. We are glad to hear that Noah and Teresa completed the purchase process to your satisfaction.

February 07, 2024

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Employee Rating

Terry was very helpful. I walked in knowing I needed something different but had no idea what. Terry's kindness and experience helped me decide on the almost perfect vehicle More

by squirrelslikecheese
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 21, 2024

Shields Auto Center responded

We really appreciate your feedback. Our staff is dedicated to providing our guests with outstanding customer service and we are glad that Terry did just that! We appreciate your business and congratulations on your new vehicle!

January 25, 2024

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Employee Rating

Many people at Shields were welcoming and friendly. Scott was especially friendly and helpful. The service was quick. More

by tlee1949
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marci Ihnen, Greg Shields, Teresa Smith, Dale Scudder, Scott Lackey , Noah Shields spent time visiting with me.

January 19, 2024

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Employee Rating

They are friendly,work to find what you want,goes over everything clearly,highly recommend. More

by trtlmac86
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Recommend Dealer
Yes
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