Marci Ihnen
Marci Ihnen at Shields Auto Center
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Marci Ihnen

Office Manager

Shields Auto Center

850 Broadmeadow Rd
Rantoul, IL 61866

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5.0
20 Reviews

Dealership Experience

21 yrs, 10 mos

5.0

20 Reviews

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20 Reviews of Marci Ihnen

January 25, 2024

Dealership Rating
Employee Rating

Many people at Shields were welcoming and friendly. Scott was especially friendly and helpful. The service was quick. More

by tlee1949
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Shields, Greg Shields, Teresa Smith, Dale Scudder, Scott Lackey , Noah Shields spent time visiting with me.

December 20, 2023

Dealership Rating
Employee Rating

I worked with Noah Shields on my purchase. He was knowledgeable and responsive. Would highly recommend him if purchasing a vehicle from Shield’s. More

by derekschluter
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

September 09, 2023

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Never had any problems with the service department. Always took care of our needs in a reasonable time period. More

by joracing
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

August 10, 2023

Dealership Rating
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Greg shields provided me with excellent customer service in servicing my car. Very polite and professional More

by amy.selvaraj
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Rick Shields, Greg Shields

Aug 24, 2023

Shields Auto Center responded

We appreciate your feedback of Greg's outstanding customer service. Thank you for sharing, Amy!

August 09, 2023

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It’s very clean and all of the staff is friendly and willing to help, they do their best to get you the best deals and overall was a great experience More

by Blarose1803
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 24, 2023

Shields Auto Center responded

We are glad to hear that we met your expectations and you had a great experience. Thank you for the great review!

August 09, 2023

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Employee Rating

The whole Shields team made the process of car buying hassle free- They were very professional. the best experience I’ve ever had with a dealership More

by Leenahancockmd
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 24, 2023

Shields Auto Center responded

Thank you for the great review! We appreciate your business and we can't wait to welcome you back!

Aug 24, 2023

Leenahancockmd responded

You have our business for life! Thank you for being a company with integrity - it is always a pleasure coming to Shields

August 09, 2023

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Great place to buy and have your car serviced ! My wifes family lives in Florida and I hear all sorts of stories about there dealerships and repair places . Glad I do not have those problems ! More

by nursepen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 24, 2023

Shields Auto Center responded

Our goal is attaining 100% customer satisfaction in all aspects of our dealership. We are happy to learn that we are providing you with outstanding customer service and quality work that you can trust!

July 12, 2023

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Employee Rating

As always Sheilds did a fantastic job. Schudder and his staff did a great job! More

by tfinger3715
Recommend Dealer
Yes

Other Employees Tagged: Rick Shields, Dale Scudder, William Nigh , Rich Drennan, Lori

November 14, 2022

Dealership Rating
Employee Rating

Marci, Teresa and Rick were very helpful to work with. This is the 7th vehicle we have purchased form Shields. I am looking forward to the 8th! More

by jeff.banister
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rick Shields, Teresa Smith , Ben Hall

Dec 07, 2022

Shields Auto Center responded

Repeat business is the best compliment! Thank you for loyalty, Jeff! We appreciate your business and look forward to working with you again soon!

September 25, 2022

Dealership Rating
Employee Rating

Top notch work by Tim,Rick, Teresa and crew. Very friendly and helpful. They make you feel like you are part of a family. More

by fightingillini73
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 12, 2022

Shields Auto Center responded

Thank you for your review! We are thrilled that you were satisfied with our staff and services. Your feedback is much appreciated, and we hope to be of help again soon!

1

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