Dale Scudder
Dale Scudder at Shields Auto Center
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Dale Scudder | Page 2

Service Manager

Shields Auto Center

850 Broadmeadow Rd
Rantoul, IL 61866

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4.8
178 Reviews
4.8

178 Reviews

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178 Reviews of Dale Scudder

February 02, 2024

Dealership Rating
Employee Rating

They are always helpful and courteous. The pick up/drop off service for the oil change was amazing! More

by xxxxxxxx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 22, 2024

Shields Auto Center responded

Thank you for your feedback. We are so glad that you find the value and convenience in our new Pick-up & Delivery service!

January 25, 2024

Dealership Rating
Employee Rating

Many people at Shields were welcoming and friendly. Scott was especially friendly and helpful. The service was quick. More

by tlee1949
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Marci Ihnen, Rick Shields, Greg Shields, Teresa Smith, Scott Lackey , Noah Shields spent time visiting with me.

January 24, 2024

Dealership Rating
Employee Rating

They figured out and fixed replaced the AC evaporator 👍 They figured out and fixed replaced the AC evaporator 👍 They figured out and fixed replaced the AC evaporator 👍 More

by L-ALLEN9
Recommend Dealer
Yes

December 30, 2023

Dealership Rating
Employee Rating

Friendly people and great service. In and out in 15 minutes for tire rotation and oil change! More

by dippelchris
Service Price Transparency
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Recommend Dealer
Yes

December 29, 2023

Dealership Rating
Employee Rating

Sales was awsome truck had a rock chip and they tried to fix it and you could still see the crack so they set it up to have it replaced definitely looking forward to using there service department More

by kinneyfarms81
Service Price Transparency
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Recommend Dealer
Yes

December 19, 2023

Dealership Rating
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Great service and had parts ordered and delivered and got my car fixed within 24 hours! More

by wmkcarico
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Lackey, William Nigh

December 05, 2023

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Employee Rating

I'm very happy with the dealership, starting at the top with the owner Rick, Jan who did the paperwork and warranty, the sales person and the service department, Kory, Bill and Dale have always been very h More

by ronrei2017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kory Miller, William Nigh

November 10, 2023

Dealership Rating
Employee Rating

Great service team at shields, They did the work on time at the price quoted More

by cnelsoncpa
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

November 10, 2023

Dealership Rating
Employee Rating

We have been buying and servicing our vehicles at Shield’s for many years. We have always been happy with our vehicles and the service we receive from them. More

by vrussellj
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Kory Miller

November 07, 2023

Dealership Rating
Employee Rating

Def the worst service dept I have ever been it. Dale the manager is worthless he runs a circus. He would rather argue with you about the crapy work they do. Everytime I go there the work is incompl More

by red67678
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
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