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Corey Thomas
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310 Reviews
Dealership Experience
11 yrs, 9 mos
310 Reviews
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310 Reviews of Corey Thomas
November 08, 2023
When I noticed something was wrong with our car tire I was so worried it would cost us a fortune. Mick took great care of us and was so honest about what was needed for the vehicles safety vs what just co was so worried it would cost us a fortune. Mick took great care of us and was so honest about what was needed for the vehicles safety vs what just cosmetic and optional. I went in expecting it to have a cracked wheel, bent rim, and need a new tire. However they looked at everything and all I needed was a tire, everything balanced well otherwise. They were flexible with when I could schedule bringing it in and made the whole process a breeze. I used the shuttle service to go to the craft store up the road while my vehicle was worked on and everything worked out great and went very smoothly. Thank you to the best service department in the 75087 / 75032 area! More
by Marissafulton
Other Employees Tagged: Joey Desrosiers, Mick Schott, Ken Martin, James Brown, Becca Scott, Kasey Boysaw, Carmelo Adorno, Oscar Boyd , Jasmine Jackson-Conley
Helpful 
November 05, 2023
Have a couple of complaints about how they lack communication here. I called that I was interested in a certain car that was listed on their website. I was told it was available and to let them kno communication here. I called that I was interested in a certain car that was listed on their website. I was told it was available and to let them know when I was going to be there so they can have it pulled up. I told them that I would be there the next day in the morning. When I arrived they said that the car had been sold 2 days ago. I live in Wylie so it is a 40 minute drive to Rockwall. They did not reach out to let me know that the car was no longer available. Thankfully I did find another car that I liked. 2 weeks after purchasing the vehicle I received a call that I needed to bring the car back in because it had to be inspected because the car was from out of state. I scheduled and appointment, when I arrived he said that they cannot do the inspection there that day. No one notified me before I drove 40 out there. The lack of communication is ridiculous. A waste of my time. Now I have to wait until they can schedule another appointment and I have to once again make a trip to Rockwall to get inspected. I feel this should have been delt with before they sold the car. More
by a_eryka
Verified CustomerOther Employees Tagged: Scott Smith, Russell Morgan
November 05, 2023
Daniel and everyone else I came in contact with were phenomenal! Saw what I wanted filled out the paperwork and was out of there in less than 1 1/2 hours! phenomenal! Saw what I wanted filled out the paperwork and was out of there in less than 1 1/2 hours! More
by dgpemberton83
Other Employees Tagged: Daniel Powers-Molina
October 23, 2023
Everyone at the dealership was friendly and there were no high pressure sales tactics at any point. They handled my transaction expeditiously and went the extra mile at delivery. I will be recommending the high pressure sales tactics at any point. They handled my transaction expeditiously and went the extra mile at delivery. I will be recommending them to friends and will definitely do business with them again. More
by superiorsystems
Other Employees Tagged: Scott Smith, Russell Morgan
October 22, 2023
Very friendly and knowledgeable. Will work with on the car the price. Would work with them again Will work with on the car the price. Would work with them again More
by lmcdanielgolf
Other Employees Tagged: Scott Smith, Aaron Pieratt
October 18, 2023
Great customer service, employees friendly and easy to work with. Fast service. Highly recommend Rockwall Toyota. work with. Fast service. Highly recommend Rockwall Toyota. More
by NIKKIZOLNAI
Other Employees Tagged: Oscar Boyd
October 13, 2023
SERVICIO BUENO TRATO HACIA LAS PERSONAS EXCELEMTE MUCHAS GRACIAS POR SU APOYO PARA MI GRACIAS GRACIAS POR SU APOYO PARA MI GRACIAS More
by jvaladez237
Other Employees Tagged: Nehemias Lopez, Oscar Boyd
October 12, 2023
Very courteous, not pushy, Let me take my time in making a decision, no pressure. making a decision, no pressure. More
by coach.kunkel
Other Employees Tagged: Aaron Pieratt
September 13, 2023
Chris Cook was my sales person(which you do not have listed below) We really enjoyed dealing with him. He went over and above to get us the deal we could accept. He was a very kind and caring person w listed below) We really enjoyed dealing with him. He went over and above to get us the deal we could accept. He was a very kind and caring person with lots of patience. He is the main reason for the sales. We enjoyed dealing with Toyota of Rockwall. Would recommend them for any car needs you might have. Excellent service from everyone involved. More
by charlotte.lambert19
Other Employees Tagged: Joey Desrosiers , Chris Cook
September 03, 2023
Mr. Isai Nieto was a superb assistant in my purchasing a car. He was knowledgeable and answered all my questions. He was patient and kind, and I did not feel pressured in the process of buying a car. My hus car. He was knowledgeable and answered all my questions. He was patient and kind, and I did not feel pressured in the process of buying a car. My husband and I bought 2 vehicles in 2 days from Mr. Nieto! More
by 3DRBRUN
Other Employees Tagged: Isai Nieto , Ms. Aylin is a new employee, who also assisted us in purchasing our vehicles. She is a bright young lady!
