Chris Sebelski
Chris Sebelski at Olathe Dodge Chrysler Jeep RAM
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Chris Sebelski | Page 5

Service Advisor

Olathe Dodge Chrysler Jeep RAM

15500 W 117th Street
Olathe, KS 66062

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3.9
77 Reviews
3.9

77 Reviews

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77 Reviews of Chris Sebelski

May 03, 2024

Dealership Rating
Employee Rating

Service took longer than expected. Chris said that he entered data incorrectly. Wasn't notified when parts were delivered. More

by Fred Tolman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 06, 2024

Olathe Dodge Chrysler Jeep RAM responded

Fred, we apologize for any delay and any miscommunication you experienced during your visit. We'll work on improving our communication moving forward. Thanks for bringing this to our attention. Respectfully, Tony Acock - Service Manager - 9137803700

May 02, 2024

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Employee Rating

Very poor communication and customer service. I had to call to get my own updates and most of the time had to leave a message. After not getting responses, I would have to go to the dealership in More

by nicholas.mcwain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 03, 2024

Olathe Dodge Chrysler Jeep RAM responded

Nicholas, I'm sorry to hear about your experience. This is not the level of communication and service we aim for. We understand how important it is to keep our customers updated especially when their vehicle's condition is involved. If you're open to discussing this further, please reach out at your earliest convenience so we can work towards a resolution together. Thank you, Tony Acock - Service Manager - 9137803700

April 30, 2024

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Employee Rating

The dealership is nice and clean when you call in. And you get immediate service and they connect you without any waiting, so I'm appreciative of that. More

by ahraycray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joshua Scudder

May 01, 2024

Olathe Dodge Chrysler Jeep RAM responded

Ahraycray, we're glad to know you had a positive experience with our team at Olathe Dodge Chrysler Jeep Ram. We strive for efficient service and appreciate your feedback!

April 20, 2024

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Employee Rating

I came in for a brake job, I was encouraged to do more and up sold more than I believed I needed. Also asked 3 times about the leak in my cab, still had no followup on that even when Chris said they wer More

by sheriesg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 22, 2024

Olathe Dodge Chrysler Jeep RAM responded

We're sorry to hear about your recent experience with us. It's important that our customers feel they are receiving the best service and value, so it's concerning to see we've left a different impression. We want to discuss this further and address any unresolved issues you may have. Please reach out at your earliest convenience. Thank you, Tony Acock - Service Manager - 9137803700

April 19, 2024

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Employee Rating

Great experience. Very professional and friendly staff. Would recommend this dealership to my family or friends for their service needs. More

by garrett.angie2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kendrick Lintecum, Lucas Kay , Tony Acock, Kassidy Kroesen, Rainer Moje, Raymond Olivas, Cameron Peters, Joshua Scudder, Gregg Shull

Apr 19, 2024

Olathe Dodge Chrysler Jeep RAM responded

Angie, we're delighted to know you had a great experience with our team at Olathe Dodge Chrysler Jeep Ram. We appreciate your recommendation and look forward to assisting any of your family or friends in the future!

April 12, 2024

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Employee Rating

My service was good. It was all day though. Wish someone offered me a ride home More

by Sputnik1952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Acock

Apr 15, 2024

Olathe Dodge Chrysler Jeep RAM responded

We're glad to hear that you had a good service experience with us at Olathe Dodge Chrysler Jeep Ram. Your feedback about the duration and the service ride to home is duly noted, and we'll strive to improve in these areas. Thank you for choosing us! Safe travels!

March 06, 2024

Dealership Rating
Employee Rating

I did not have an appt but only took one hour and my oil change was complete More

by jsebers
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Chris Sebelski

Mar 06, 2024

Olathe Dodge Chrysler Jeep RAM responded

Thank you for your confidence in Olathe Dodge Chrysler Jeep Ram, and for your business. We are grateful to have you as a customer!

March 03, 2024

Dealership Rating
Employee Rating

Just bad as it can get. Is not my favorite place when is about my car More

by Hectoracosta1019
Sales Price Transparency
Purchase Time
Recommend Dealer
No

Other Employees Tagged: Chris Sebelski

Mar 04, 2024

Olathe Dodge Chrysler Jeep RAM responded

I am truly disappointed to see this review. I ask that you contact me so we can discuss your personal experience together and work toward a solution. I look forward to speaking with you. Thank you, Tony Acock - Service Manager - 9137803700

February 22, 2024

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Employee Rating

If I could give a lower rating, I would. As a customer since 2017, my experience with their service department has been nothing but frustration at every turn. After what I experienced today, More

by jklark81
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Lucas Kay

Feb 23, 2024

Olathe Dodge Chrysler Jeep RAM responded

I'm sorry to hear about your experience. We understand the frustration regarding diagnostic fees and strive for transparency in all aspects of service. If you're open to discussing further or have any other concerns, please don't hesitate to reach out. Thank you, Tony Acock - Service Manager - 9137803700

February 18, 2024

Dealership Rating
Employee Rating

Great Everyone did an outstanding job, very quick service since I didn't have an appointment. Thanks again for a great job! More

by Edge
Recommend Dealer
Yes

Other Employees Tagged: Chris Sebelski

Feb 19, 2024

Olathe Dodge Chrysler Jeep RAM responded

We're glad to know you had a quick and outstanding service experience at Olathe Dodge Chrysler Jeep Ram! We appreciate your kind words. Safe travels until we see you next time!

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