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Charles Suter
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198 Reviews
Service advisor Chuck Suter knows that customers are usually a little worried when they have to bring their car in for repairs. That’s why his first order of business is to try and put them at ease. “I try to explain why or how the problem occurred,” he says. “Then, we talk about what we can do to prevent it from happening again.” Chuck loves being able to help customers resolve maintenance issues. He also loves interacting with the dealership’s longtime customers. “It’s amazing … the loyalty that Honda customers have is amazing.” Chuck, who has worked at Don Ayres for seven years, spends a lot of his free time participating in his favorite off-road sport: rock crawling.
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198 Reviews of Charles Suter
January 17, 2023
I purchased my auto used in 2020 and will return for future services and auto purchases. My salesman Chris still calls and checks on my purchase, confirming I'm still satisfied and if there is anything future services and auto purchases. My salesman Chris still calls and checks on my purchase, confirming I'm still satisfied and if there is anything he can assist with. With respects to service, from the initial interaction with the gentleman that keeps track of the days schedule, to the service team and any other teammate, I've had nothing but a great experience. Everyone is always so friendly and ready to assist. I also appreciate they will let me know of upcoming services need in future visits as well as provide an estimate so you know exactly what you need and the costs long before the service takes place. More
by nikkikeeley86
Other Employees Tagged: Chris Demetriades, Paul Evans, David Salmonowicz
Helpful 
August 02, 2022
Customer service is important to customers and Don Ayres Honda. As a Don Ayres customer for over twenty (20) years, I recommend this team of service providers who strive to keep our family vehicles on the r Honda. As a Don Ayres customer for over twenty (20) years, I recommend this team of service providers who strive to keep our family vehicles on the road and safe. More
by gsbeam
Other Employees Tagged: Courtney Crook
July 24, 2022
The employees went beyond my expectations by working with me on vehicle selection and financing. The delivery process was effortless and none intimidating. I'd recommend any car purchaser to visit Don Ayer me on vehicle selection and financing. The delivery process was effortless and none intimidating. I'd recommend any car purchaser to visit Don Ayers. More
by stevenbyrde
Other Employees Tagged: Andy Hitzemann, Carlo Borg, John Watkins, Rick Squires, Shawn Baney, Jon Walker, Chris Jugloff
June 25, 2022
Chuck Suter has been my service adviser for years and has consistently kept me informed and aware of my vehicle's condition and needs. I have, and would, recommend the Don Ayres' service team to anyone. consistently kept me informed and aware of my vehicle's condition and needs. I have, and would, recommend the Don Ayres' service team to anyone. More
by tcweisen
May 07, 2022
Working with Rick Kruger is always fun and easy. His communication is awesome. I will always recommend Rick for your automotive purchase Rick Kruger got my new passport ordered and kept in touch His communication is awesome. I will always recommend Rick for your automotive purchase Rick Kruger got my new passport ordered and kept in touch with me on when my delivery would be. #Rick@DonAyres More
by Warrenee68
Other Employees Tagged: Rick Squires, Rick Kruger
April 22, 2022
Paul and Chuck always take good care of my car and are very knowledgeable on how to maintain my car very knowledgeable on how to maintain my car More
by Gav
Other Employees Tagged: Paul Evans
February 23, 2022
Whole process was quick and easy, with most of the work being completed via telephone before I got to dealership. Both Andy and Jackson were great. being completed via telephone before I got to dealership. Both Andy and Jackson were great. More
by Respected
Other Employees Tagged: Andy Hitzemann, Rick Squires, Doug Settle, Jeremy Sullivan, Jackson Odle
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