Andy Hitzemann
Andy Hitzemann at Don Ayres Honda
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Andy Hitzemann

Sales

Don Ayres Honda

4740 Lima Road
Fort Wayne, IN 46808

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5.0
445 Reviews

In 2008, I realized that I needed to make a career change. I spent the previous 19 years in the restaurant industry, and the long hours were really beginning to take their toll. After applying for a job at Don Ayres, I was immediately impressed with the company’s family-friendly approach to business. Everyone welcomed me to the dealership, something that I pass along to our new employees. In my spare time, I enjoy spending time with my wife, Melissa, and our Weimaraner, Remington Steele (Remy). We also enjoy boating in our vintage Correct Craft. I enjoy helping customers not only at time of purchase, but later on down the line when questions arise on how to use their new vehicle's technology (I'm a bit of a tech geek)!

Dealership Experience

15 yrs, 11 mos

Industry Experience

15 yrs, 11 mos

Employee Video

5.0

445 Reviews

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445 Reviews of Andy Hitzemann

March 30, 2024

Dealership Rating
Employee Rating

I can't recommend Andy at Don Ayres Honda enough! He was fantastic throughout the entire car buying process. He really took the time to listen to what I was looking for in a vehicle and answered al More

by Tonia222
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Mar 30, 2024

Don Ayres Honda responded

It's fantastic to hear that Andy provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks, Tonia, for choosing Don Ayres Honda!

March 25, 2024

Dealership Rating
Employee Rating

Everyone was very helpful throughout the whole process, from setting up an appointment to test drive all the way up to the purchasing stage. As a first time buyer Andy made it as straight forward as possib More

by Gabby
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Broaden

Mar 25, 2024

Don Ayres Honda responded

Gabby, It's great to hear that Andy was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Don Ayres Honda!

March 25, 2024

Dealership Rating
Employee Rating

Andy was very thorough in explaining all features of the new car. Would work with him again. More

by tds11202
Recommend Dealer
Yes
Mar 26, 2024

Don Ayres Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

March 17, 2024

Dealership Rating
Employee Rating

Andy Hitzemann is an exceptional person who prioritizes customer service. His outstanding knowledge of the Honda products made the buying process easy and enjoyable. He even went the extra mile to take the More

by mdharvey50
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Loeffler

Mar 17, 2024

Don Ayres Honda responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Andy! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

March 09, 2024

Dealership Rating
Employee Rating

Great dealership with fantastic attitude and patience. I was have a good time working with buying the car More

by Andy
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Mar 11, 2024

Don Ayres Honda responded

Thanks for your feedback on your recent visit to Don Ayres Honda. It's great to hear that we were able to assist you, Andy, and that you had such a positive experience.

March 01, 2024

Dealership Rating
Employee Rating

Andy responded to my text messages and emails promptly. He located the Ridgeline I wanted and delivered it in less than 24 hours. I appreciate the customer service! More

by fwcolt
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Broaden

Mar 01, 2024

Don Ayres Honda responded

We are so glad that Andy had the opportunity to work with you, and that he and our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

February 22, 2024

Dealership Rating
Employee Rating

Andy did a great job explaining the features of our new van. He was very thorough, patient, knowledgeable, and personable. We really appreciated his availability and his knowledge about the features of the More

by Phil
Recommend Dealer
Yes
Feb 23, 2024

Don Ayres Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Phil, and it's great to hear about your excellent experience with Andy here at Don Ayres Honda.

February 19, 2024

Dealership Rating
Employee Rating

I was referred to Andy by a family friend who has only purchased vehicles from him and has never been disappointed, credit to Andy and Don Ayres as a whole. when I first met Andy our interaction was prett More

by Baileykauffman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Loeffler

Feb 19, 2024

Don Ayres Honda responded

Bailey, Thank you so much for your excellent review! We are so glad that Andy and our team had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

February 08, 2024

Dealership Rating
Employee Rating

Andy does a wonderful job of providing us information concerning our new Honda. The entire staff at Don Ayres Honda is always very friendly and answers any questions that we ask concerning the vehicles. More

by tyasacres
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 08, 2024

Don Ayres Honda responded

Thank you for choosing Don Ayres Honda. Your feedback and rating mean a lot to us. We're glad Andy and our staff were able to help, and we hope to see you again!

January 29, 2024

Dealership Rating
Employee Rating

Andy was incredibly helpful and made the purchasing process unexpectedly smooth. It was a pleasure buying a car from him. More

by Scottms91
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Broaden

Jan 30, 2024

Don Ayres Honda responded

Thanks for sharing your thoughts about your experience with Don Ayres Honda. We appreciate your business and hope to see you again soon!

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