Charles Suter
Charles Suter at Don Ayres Honda
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Charles Suter

Service Advisor

Don Ayres Honda

4740 Lima Road
Fort Wayne, IN 46808

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5.0
198 Reviews

Service advisor Chuck Suter knows that customers are usually a little worried when they have to bring their car in for repairs. That’s why his first order of business is to try and put them at ease. “I try to explain why or how the problem occurred,” he says. “Then, we talk about what we can do to prevent it from happening again.” Chuck loves being able to help customers resolve maintenance issues. He also loves interacting with the dealership’s longtime customers. “It’s amazing … the loyalty that Honda customers have is amazing.” Chuck, who has worked at Don Ayres for seven years, spends a lot of his free time participating in his favorite off-road sport: rock crawling.

5.0

198 Reviews

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198 Reviews of Charles Suter

April 02, 2024

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Christian Vazquez made this car buying experience extremely easy . my best one yet ,from selecting the vehicle I wanted to the the facility’s he provided for our payment options ! 10/10 More

by rene.piedra
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Recommend Dealer
Yes

Other Employees Tagged: Travis Herbst, Cristian Vasquez

Apr 02, 2024

Don Ayres Honda responded

Thank you, Rene! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Don Ayres Honda.

February 27, 2024

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We had both our Honda Accord and Honda Pilot in to be serviced. David S. did an outstanding job of keeping us informed of what was being done to the vehicles and the additional items that we may want to More

by tntray
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Recommend Dealer
Yes

Other Employees Tagged: David Salmonowicz

Feb 27, 2024

Don Ayres Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 15, 2023

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Everyone is Very friendly, and Zach made sure i understood what he was talking about regarding my vehicle! More

by Ginaraimondo21
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Recommend Dealer
Yes

Other Employees Tagged: Zach Chausse

Nov 15, 2023

Don Ayres Honda responded

Gina, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Don Ayres Honda, we look forward to having you as one of our valued customers for many more years to come!

October 04, 2023

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Always great service, people and very attentive to what your needs are. I would recommend Don Ayres to everyone. More

by Warrenee68
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Recommend Dealer
Yes
Oct 04, 2023

Don Ayres Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 11, 2023

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From the time I arrived at Don Ayres Honda I felt comfortable and welcomed by all. My service advisor Ben, my old service advisor, Chuck and Doug the general service manager all welcomed me during m More

by Underdaddy
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Recommend Dealer
Yes

Other Employees Tagged: Shawn Baney , Ben Rose

May 20, 2023

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My service was prompt and the time for the appointment was clearly communicated. I also greatly appreciate that I was told when and what would needed to be done at my next service. More

by Dawn_fritts
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Recommend Dealer
Yes

April 26, 2023

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Good people and friendly service. I always go to Jeremy, but everyone is kind and helpful. More

by Justin P.
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Recommend Dealer
Yes

Other Employees Tagged: Jeremy Sullivan, Dillon Steenport , Ben Rose

April 15, 2023

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Great service since the 90s, 93 grand prix, 2oo1 Bonnieville SSEi, 2009 GMC Acadia SLT, Kevin Capelli has been great. More

by mkbutt
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Recommend Dealer
Yes

Other Employees Tagged: Zach Chausse

April 12, 2023

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Andy and Don Ayres Honda have been very helpful and professional for both purchasing and servicing our Honda vehicles. Highly recommended. More

by Steve
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Recommend Dealer
Yes

Other Employees Tagged: Andy Hitzemann, Jackson Odle , Pete Ort

February 28, 2023

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I have a great relationship with Don Ayres Honda. I always receive quality service and vehicles from this dealership. Andy Hitzemann is the sales guy to work with. He’s courteous, knowledgeable, and More

by jenfletch
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Recommend Dealer
Yes
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