Service advisor Chuck Suter knows that customers are usually a little worried when they have to bring their car in for repairs. That’s why his first order of business is to try and put them at ease. “I try to explain why or how the problem occurred,” he says. “Then, we talk about what we can do to prevent it from happening again.” Chuck loves being able to help customers resolve maintenance issues. He also loves interacting with the dealership’s longtime customers. “It’s amazing … the loyalty that Honda customers have is amazing.” Chuck, who has worked at Don Ayres for seven years, spends a lot of his free time participating in his favorite off-road sport: rock crawling.
Read more198 Reviews
Write a Review198 Reviews of Charles Suter
February 22, 2022
Excellent customer service! Great communication throughout car buying process! Would definitely recommend Don Ayers to family and friends. Great communication throughout car buying process! Would definitely recommend Don Ayers to family and friends. More
Other Employees Tagged: Jon Walker, John Broaden
December 03, 2021
Always a pleasant experienceChuck is always helpfulAnd Always a pleasant experience Chuck is always helpful And explains everything To me.I appreciate His thoughtfulness Always a pleasant experience Chuck is always helpful And explains everything To me.I appreciate His thoughtfulness More
November 02, 2021
Always have a positive experience with Chuck and the entire service team. They are extremely professional and truly care about customer satisfaxction. entire service team. They are extremely professional and truly care about customer satisfaxction. More
Other Employees Tagged: Jeremy Sullivan, Kyle Couch
October 10, 2021
First time using Don Ayers service. It was free oil change, why not? Excellent reception, flow of process, plenty of helpful and courteous staff. I will use again. change, why not? Excellent reception, flow of process, plenty of helpful and courteous staff. I will use again. More