Charles Suter
Charles Suter at Don Ayres Honda
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Charles Suter | Page 3

Service Advisor

Don Ayres Honda

4740 Lima Road
Fort Wayne, IN 46808

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5.0
198 Reviews

Service advisor Chuck Suter knows that customers are usually a little worried when they have to bring their car in for repairs. That’s why his first order of business is to try and put them at ease. “I try to explain why or how the problem occurred,” he says. “Then, we talk about what we can do to prevent it from happening again.” Chuck loves being able to help customers resolve maintenance issues. He also loves interacting with the dealership’s longtime customers. “It’s amazing … the loyalty that Honda customers have is amazing.” Chuck, who has worked at Don Ayres for seven years, spends a lot of his free time participating in his favorite off-road sport: rock crawling.

5.0

198 Reviews

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198 Reviews of Charles Suter

February 22, 2022

Dealership Rating
Employee Rating

Excellent customer service! Great communication throughout car buying process! Would definitely recommend Don Ayers to family and friends. More

by Jshove17
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jon Walker, John Broaden

February 02, 2022

Dealership Rating
Employee Rating

It is the friendliest place to,visit. Very knowledgeable. Answer all your questions. It is always neat and clean. More

by lswwilwild
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

January 11, 2022

Dealership Rating
Employee Rating

Had a great experience with my first oul change. Chuck was very helpful and professional. More

by BB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

December 29, 2021

Dealership Rating
Employee Rating

Don Ayres is awesome car dealership. There service department is top notch. They have excellent customer service. More

by Pelican25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

December 18, 2021

Dealership Rating
Employee Rating

As always, the service department was excellent. I refer many friends to Don Ayres because of them. More

by smiller
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

December 03, 2021

Dealership Rating
Employee Rating

They are always ready to serve and they show a genuine interest in me as a customer! Way to to Chuck and the team! More

by Tod Croft
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

December 03, 2021

Dealership Rating
Employee Rating

Always a pleasant experienceChuck is always helpfulAnd Always a pleasant experience Chuck is always helpful And explains everything To me.I appreciate His thoughtfulness More

by lighthouse9256
Customer Service
Friendliness
Price
Recommend Dealer
Yes

November 02, 2021

Dealership Rating
Employee Rating

Always have a positive experience with Chuck and the entire service team. They are extremely professional and truly care about customer satisfaxction. More

by tcweisen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Sullivan, Kyle Couch

October 14, 2021

Dealership Rating
Employee Rating

Been going there for years. Don't plan to go anywhere else. Always tell our friends about Don Ayres. More

by sirgolfsalott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Rick Banasiak

October 10, 2021

Dealership Rating
Employee Rating

First time using Don Ayers service. It was free oil change, why not? Excellent reception, flow of process, plenty of helpful and courteous staff. I will use again. More

by refereegirl.do
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

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