Charles Suter
Charles Suter at Don Ayres Honda
Refer Me

Charles Suter | Page 4

Service Advisor

Don Ayres Honda

4740 Lima Road
Fort Wayne, IN 46808

Contact Me
5.0
200 Reviews

Service advisor Chuck Suter knows that customers are usually a little worried when they have to bring their car in for repairs. That’s why his first order of business is to try and put them at ease. “I try to explain why or how the problem occurred,” he says. “Then, we talk about what we can do to prevent it from happening again.” Chuck loves being able to help customers resolve maintenance issues. He also loves interacting with the dealership’s longtime customers. “It’s amazing … the loyalty that Honda customers have is amazing.” Chuck, who has worked at Don Ayres for seven years, spends a lot of his free time participating in his favorite off-road sport: rock crawling.

5.0

200 Reviews

Write a Review

200 Reviews of Charles Suter

October 14, 2021

Dealership Rating
Employee Rating

Been going there for years. Don't plan to go anywhere else. Always tell our friends about Don Ayres. More

by sirgolfsalott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Rick Banasiak

October 10, 2021

Dealership Rating
Employee Rating

First time using Don Ayers service. It was free oil change, why not? Excellent reception, flow of process, plenty of helpful and courteous staff. I will use again. More

by refereegirl.do
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

September 30, 2021

Dealership Rating
Employee Rating

Easy to set up appointment, reasonable waiting time. I am a long time customer for almost 21 years and always received excellent service. More

by sam_rahimi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Zach Chausse , Ben Rose

September 11, 2021

Dealership Rating
Employee Rating

The service efficient and exactly as promised. It is very irritating that there is a minimum word count to complete this simple survey for a oil change. More

by Johnk
Friendliness
Quality Of Work
Recommend Dealer
Yes

September 10, 2021

Dealership Rating
Employee Rating

I have always been impressed with the professionalism, efficiency and friendliness of the sales and service staff. Top notch! Keeps customers coming back for future purchase considerations. More

by Meppard
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carlo Borg, Jeremy Sullivan , Ben Rose, Romain Rose, Tony Vincent

August 19, 2021

Dealership Rating
Employee Rating

Don Ayers has one of the best service departments I’ve ever used.They are smart and polite. This is my 4th CRV— best car ever. More

by biomom40
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

August 08, 2021

Dealership Rating
Employee Rating

As always an exceptional experience. A truly trustworthy car dealership with excellent values and world class service. More

by braseo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

August 06, 2021

Dealership Rating
Employee Rating

Chuck is always very friendly and informs us on everything that should be serviced on our CRV. When the work has been completed, he always explains everything that was done. A pleasure to deal with More

by tparker2915
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

August 01, 2021

Dealership Rating
Employee Rating

I always get the best service for my 2009 Accord! I have worked with Ron Conner for years. He always knows exactly what my car needs done to it and always gets me in and out in a timely fashion. More

by nvkking
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ron Conner , Zach Bloom, Tony Vincent

June 30, 2021

Dealership Rating
Employee Rating

Bought vehicle from Greg, he was fair and attentive. Chuck and Kevin in service are amazing! Can not thank this dealership enough for all their help in putting me in a great vehicle. More

by lknitter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Cappelli, Jon Walker, Greg Henderson , Bill Hulwick

...
4
...

Dealership Inventory (288 Vehicles)

new 2024 Honda Accord car, priced at $31,005
2024 Honda Accord
new
CNYN RVR exterior
CVT
Front-wheel Drive
used 2024 Mazda CX-90 car, priced at $39,999
2024 Mazda CX-90
used
Rhodium White Metallic exterior
Automatic
All-wheel Drive
new 2024 Honda Civic car, priced at $25,045
2024 Honda Civic
new
Rallye Red exterior
CVT
Front-wheel Drive
new 2024 Honda HR-V car, priced at $30,005
2024 Honda HR-V
new
White exterior
CVT
All-wheel Drive
new 2024 Honda Accord Hybrid car, priced at $33,640
2024 Honda Accord Hybrid
new
Black exterior
CVT
Front-wheel Drive
new 2024 Honda CR-V Hybrid car, priced at $38,400
2024 Honda CR-V Hybrid
new
Blue exterior
CVT
Front-wheel Drive