Charity Graff | Page 4
Internet Sales Manager
Toyota of Gladstone
19375 SE Mcloughlin Blvd
Gladstone, OR 97027
Dealership Experience
11 yrs
Industry Experience
11 yrs
135 Reviews
Write a Review135 Reviews of Charity Graff
May 21, 2023
We friendly, accommodating, understanding, beautiful store, very clean, customer service was great sales person was wonderful and financial manager was wonderful!! Second truck I bought from them in 5 y store, very clean, customer service was great sales person was wonderful and financial manager was wonderful!! Second truck I bought from them in 5 years!! Thank you More
Other Employees Tagged: Dolf Nuno, Manuel Navas
May 19, 2023
Fantastic experience from all involved from front sales all the way to finance! Special mention; Marco's exceptional customer service! Give that young man a raise! all the way to finance! Special mention; Marco's exceptional customer service! Give that young man a raise! More
Other Employees Tagged: Marco Garcia-Sierra , David Chae, Jose Aguilera
May 06, 2023
From start to finish Gladstone Toyota was exceptional! Charity found the exact Rav4 that we were looking for! When we arrived to the dealership Marco took over and was super thorough explaining every fine Charity found the exact Rav4 that we were looking for! When we arrived to the dealership Marco took over and was super thorough explaining every fine detail in our new ride. Charity, Marco and the rest of the Toyota of Gladstone team really separated themselves from all of their competitors! Once again, thx Toyota of Gladstone and to any future buyers out thereā¦this should be your first and last stop when searching for your new Toyota! More
Other Employees Tagged: Marco Garcia-Sierra
May 05, 2023
Out of state purchase, Eric and the crew made the process easy and thorough. Constant communication, and the finance department really took their care in finding the best financing options for me. Really app easy and thorough. Constant communication, and the finance department really took their care in finding the best financing options for me. Really appreciate the team at Toyota of Gladstone More
Other Employees Tagged: Eric Kalik, Dolf Nuno
April 14, 2023
Charity and Cassie helped me through a sticky situation. I am so appreciative of them! They worked backwards on the deal to find the best suited vehicle for my needs! Thank you SO much ladies. You guys rock I am so appreciative of them! They worked backwards on the deal to find the best suited vehicle for my needs! Thank you SO much ladies. You guys rock! I will definitely be returning in the future for my next vehicle purchase! More
Other Employees Tagged: Cassie Michaud
March 20, 2023
From first texting and gathering information to meeting and evaluating features to test driving and walking me through the paperwork Ricardo was super patient and informativeāthis was much appreciated. I and evaluating features to test driving and walking me through the paperwork Ricardo was super patient and informativeāthis was much appreciated. I would buy another vehicle with him and the great team of supporters. Charity got my loan paperwork processed through seamlessly quicker than expectedāthe loan officer was super helpful and informative and I got the deal I wanted. More
Other Employees Tagged: Kristin DeMars, Ricardo Lopez
January 28, 2023
Very friendly and helpful with our purchase process. Worked with Kandy, Charity, and the finance personnel. They were all very pleasant to work with. The tech crew were also very helpful. Worked with Kandy, Charity, and the finance personnel. They were all very pleasant to work with. The tech crew were also very helpful. More
Other Employees Tagged: David Chae, Kandy Moody
January 14, 2023
Be Very Cautious. This dealership does not have honest business practices. They practice the bait and switch with false advertising. They offer āExpress Car Buyingā th This dealership does not have honest business practices. They practice the bait and switch with false advertising. They offer āExpress Car Buyingā that is 100% online through their website. I picked out a Toyota Tacoma, that was dealer discounted, and followed the instructions to buy it online. After I was hooked, I received a call from a sales person letting me know that the dealer discount expired 3 weeks ago, but they have the exact truck and I would have to pay $3,000 more. The sales person tried using the excuse that they donāt update the inventory on their website frequently. Such a poor excuse for a major dealership and not acceptable. They refused to honor the price, which is unacceptable for good management that runs a tight ship. Clearly, mistakes are common and they would be out of business if they had to fix them all. Either it is lousy management full of mistakes, or they are using false advertising to sell cars. Whichever the case, it is not professional. More
Other Employees Tagged: David Elder, Seth Dustin, George Abboud, Muhammad Khan, Sami Boudjeri, John Hill, Darren Matthews, Daniel Kirchem , Allen Mezghiche
December 19, 2022
"***** Highly Recommend *****" This is my first time buying a car in the United States. It was a great experience, the staff are very professional and very respectful to customers. I'm very satisfied wi buying a car in the United States. It was a great experience, the staff are very professional and very respectful to customers. I'm very satisfied with Toyota of Gladstone. I'm very thankful to Eric, Jesse and Charity. Because they really stand strong for customers and best assist. I'll definitely come back again to Toyota of Gladstone. Working with Toyota of Gladstone was an absolute pleasure! The team is extremely patient, I never felt pressured to make a decision, and most importantly, a professional and very kind. Thank you so much. More
Other Employees Tagged: Eric Kalik, Jesse Farley, Dolf Nuno