Cassie Michaud

A good experience overall. The dealership was very busy. I was lucky to have the whole day off and I ended up waiting several hours to finish buying my car. This was not the fa The dealership was very busy. I was lucky to have the whole day off and I ended up waiting several hours to finish buying my car. This was not the fault of the service staff. It was very busy. More

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Cassie was so kind, personable and knowledgeable. We had a seamless process of purchasing my first new car. We were checked on and updated when waiting and appreciated that. We had a seamless process of purchasing my first new car. We were checked on and updated when waiting and appreciated that. More

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Cassie was awesome! Although I didn’t end up going with this dealership, she was still so kind to work with! She sent me a customized video of the car she was showing me Although I didn’t end up going with this dealership, she was still so kind to work with! She sent me a customized video of the car she was showing me, which was such an amazing touch. If they would have had a similar model to what I ended up going with Gladstone Toyota, and Cassie would have been my go to. She congratulated me, even though I didn’t make a purchase with her, and that speaks volumes about her. She didn’t have to do that! Thank you Cassie! I will send anyone looking your way! More

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Cassie was attentively and timely engaged to help me find the car that checked all my boxes while also working with me to be able to stay with in my budget. She was well informed, not pushy, yet always ther the car that checked all my boxes while also working with me to be able to stay with in my budget. She was well informed, not pushy, yet always there to answer questions promptly. I felt well taken care of and will certainly look to her for future car purchases. I liked the straight forward business style I experienced at Gladstone Toyota both with her and her sales manager Momo. I invested a lot of time searching for the car and deal that was right for me. Consequently my journey involved sifting thorough different makes. Consequently, I interacted with a number of car dealerships in my metro area. Gladstone Toyota stands out in professional conduct as well as inventory. More

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Great friendly service. Cassie was wonderful, concerned for my needs and seemed passionate about her job. Cassie was wonderful, concerned for my needs and seemed passionate about her job. More

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After a few disappointing tries to buy a RAV4 over 3 months from dealers in the Portland area and Springfield I was ready to give up and buy a Honda or Subaru. On a whim I contacted Cassie and within an months from dealers in the Portland area and Springfield I was ready to give up and buy a Honda or Subaru. On a whim I contacted Cassie and within an hour she responded and had exactly what I was looking for. I am from Coos Bay but she was able to arrange a pickup date that fit my schedule. The price was excellent and everyone involved with the process were efficient and kind. I recommend this dealer and Cassie in particular. More

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Cassie was very attentive and reassuring. Buying a car is a daunting process. She was ready and willing to help the whole way through and beyond. Annie in the finance department is great too. Buying a car is a daunting process. She was ready and willing to help the whole way through and beyond. Annie in the finance department is great too. Thank you both! More

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I had a great experience purchasing my car. No hassle, great customer service. Quick and easy. Thanks Dolf and Rudy! No hassle, great customer service. Quick and easy. Thanks Dolf and Rudy! More

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This is my second time working with Cassie at toyota of gladstone, would give a 10 out of 10! The team is extremely friendly and is NOT pushy nor do they rush you through any part of the process. We search gladstone, would give a 10 out of 10! The team is extremely friendly and is NOT pushy nor do they rush you through any part of the process. We searched throughout multiple "high rated customer service dealerships" trying to find the right car and right price for us and quickly learned Cassie and toyota of gladstone were the right choice. Huge thank you for making our Dreams come true and providing excelent service throughout the whole process. Couldnt be happier with the service and flexability on payments Cassie and team provided. If you are looking to buy one of the most reliable and fair priced cars on the market... test the waters at toyota of gladstone. Ask for Cassie, you wont be disapointed! Thank you thank you thank you! More

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Very informative and helpful. Made sure I knew all about the vehicle and was comfortable with it. Made sure I knew all about the vehicle and was comfortable with it. More

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