Chad Julius
Chad Julius at Lost Pines Toyota
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Chad Julius | Page 3

Service Advisor

Lost Pines Toyota

806 Texas 71 W
Bastrop, TX 78602

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4.9
36 Reviews
4.9

36 Reviews

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36 Reviews of Chad Julius

August 01, 2023

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You have the best service department in the world. I always love the service at lost pines toyota More

by KC
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Recommend Dealer
Yes
Aug 01, 2023

Lost Pines Toyota responded

Thank you so much for your wonderful five-star review! We are absolutely thrilled to hear that you had such a fantastic experience with our service department at Lost Pines Toyota. Providing top-notch service is our priority, and we're overjoyed to know that our efforts have left such a positive impression on you. Our dedicated team works tirelessly to ensure every customer receives the utmost care and attention, so it's incredibly rewarding to receive such kind words of appreciation. Your satisfaction is our greatest reward, and we are committed to maintaining the highest standards of service for all our valued customers. If you ever need any assistance or have any questions, don't hesitate to reach out to us. We look forward to serving you again and continuing to exceed your expectations. Thank you for choosing Lost Pines Toyota; it was an absolute pleasure having you as our valued customer. See you next time!

July 20, 2023

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Wonderful service team they kept me updated about the service I asked for and advised me on what I needed to address. Keep up the great work. More

by yolandariddle563
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Recommend Dealer
Yes

Other Employees Tagged: Damien Winston

Jul 20, 2023

Lost Pines Toyota responded

Thank you so much for your glowing five-star review! We're thrilled to hear that you had a wonderful experience with our service team, as well as Chad and Damien. It warms our hearts to know that they provided you with excellent customer service and kept you updated throughout the process. Our team takes great pride in offering top-notch service and guidance to our customers, and we're delighted to hear that they met your expectations. We appreciate your kind words and encouragement. Rest assured, we'll continue to work hard and maintain the same level of service excellence that you experienced. If you ever need any assistance in the future or have any questions, please don't hesitate to reach out to us. Your satisfaction is our utmost priority, and we look forward to serving you again. Thank you for choosing us, and we truly appreciate your support! Be sure to check our service coupon page for savings on your next trip to see us!

July 15, 2023

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Quince Brown is best I have ever been with in my 79 years! Dealership would be excellent except for Parts More

by lewistw43
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Recommend Dealer
Yes
Jul 17, 2023

Lost Pines Toyota responded

Thank you for taking the time to share your feedback about your experience at Lost Pines Toyota. We are delighted to hear that Quince Brown made your visit exceptional and left such a positive impression on you. As a team, we strive to provide outstanding service to every customer, and it warms our hearts to know that we succeeded in making your visit memorable. Your kind words mean a lot to us, and we will make sure to pass on your praises to Quince Brown. We believe that our staff's dedication and knowledge make all the difference in creating a positive and enjoyable car-buying experience. We also appreciate your honest feedback regarding our Parts department. As we continuously aim for excellence in all aspects of our dealership, we take your comments seriously. If you would like to contact us with the concern, we will address this matter internally to ensure that we improve and provide a seamless experience for all our customers. Thank you once again for choosing Lost Pines Toyota, and for trusting us to be a part of your journey. If there's anything else we can do to enhance your experience or if you have any further suggestions, please don't hesitate to reach out to us directly. We look forward to serving you even better in the future and hope to see you again soon.

July 15, 2023

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Great, friendly service. Planning to continue there with our vehicles. Welcomed our friendly puppy on the hot summer day. (On a leash, of course.) More

by janice_and_jerry
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Recommend Dealer
Yes

June 28, 2023

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You had to part. I was out quickly. thank you very much I was pleased with the service. Thank you. More

by Max
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Recommend Dealer
Yes
Jun 29, 2023

Lost Pines Toyota responded

Thank you for taking the time to leave a fantastic review for Chad at Lost Pines Toyota! We're delighted to hear that Chad was able to promptly assist you with the part you needed, ensuring a quick and efficient experience for you. We greatly appreciate your kind words and are pleased to know that you were satisfied with the service provided. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Thank you for choosing Lost Pines Toyota, and we look forward to serving you again!

June 13, 2023

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Recently had a hitch installed on my New Highlander and the Service department was fantastic! Amazing quality and worked well pulling a Uhaul trailer last weekend! More

by Cody McLander
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Recommend Dealer
Yes

Other Employees Tagged: Eddy Cooke

Jun 13, 2023

Lost Pines Toyota responded

Thank you so much for your glowing five-star review! We are thrilled to hear that you had a fantastic experience with our Service department and that the hitch installed on your New Highlander exceeded your expectations. Your feedback means a lot to us, and we truly appreciate you taking the time to share your positive experience. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

March 03, 2023

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Quince is absolutely the best. All of our cars we have purchased came from Lost Pines and Quince is our guy. He's always there with a smile, ready to make sure our needs our met an More

by Krista
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Recommend Dealer
Yes
Mar 03, 2023

Lost Pines Toyota responded

Thank you for the glowing review! We are grateful for your kind words and are pleased to know that Quince and our team have exceeded your expectations. Thank you for choosing us! And thank you for being a valued member of our community, you are a blessing to us!

February 16, 2023

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Lost Pines Toyota provided me the best service I have ever received. Quince helped me every step of the way even to putting on my new license plates. He was able to answer. I appreciated his care in me a More

by ryanwhalen8
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Recommend Dealer
Yes
Feb 16, 2023

Lost Pines Toyota responded

We're so grateful that you took the time to share your feedback with us. Our team will be happy to hear that their hard work has paid off! It's our pleasure to serve customers just like you. Have a wonderful day!

November 26, 2020

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Great service and very genuine people! I came in and was immediately greeted by salesmen ready to help me with exactly what I was looking for! More

by Macyray15
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Friendliness
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Recommend Dealer
Yes

Other Employees Tagged: Adam Layfield, Jimmy Voigt, Charlie Akin , Andres Altamiramo, Starla Cullens, Tyler Laird, Lauren Occhiuto, Louis Symons, Mark Trussell

Nov 30, 2020

Lost Pines Toyota responded

Macy, thank you for choosing Lost Pines Toyota and this 5-star review! Our professional and friendly staff will go above and beyond to satisfy customers' needs. Your review confirms their attempts to take care of you were nothing short of the best. Thanks again for doing business with us. Feel free to follow us on social media for the latest news and specials. Take care! Sincerely, Brandon Sine, GSM at Lost Pines Toyota

November 22, 2020

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The dealership is beautiful, great people friendly environment. Chad was very courteous and professional. Car got done quicker then he told me. Will go back again. More

by Toyotaproud
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Price
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Recommend Dealer
Yes

Other Employees Tagged: Damien Winston , Walker Nelson

Nov 23, 2020

Lost Pines Toyota responded

Efficiency is what we practice daily! We're glad that our service department was able to demonstrate that during your visit. If you need further assistance, please don't hesitate to contact us. Be sure to also follow us on social media for the latest news and specials. Thanks! - Walker Nelson, Service Manager at Lost Pines Toyota