Carlos Rios | Page 2

Very good! Wonderful service as always! I took my car for a recall service and the staff were very friendly and fast. It was supposed to take 2 hours and only to Wonderful service as always! I took my car for a recall service and the staff were very friendly and fast. It was supposed to take 2 hours and only took close to one hour. Thank you More

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Excellent care when picking out a new car. I am one to research several vehicles when purchasing a new car. I appreciate the patience from the sales people during my search. I also appreciate g I am one to research several vehicles when purchasing a new car. I appreciate the patience from the sales people during my search. I also appreciate good customer service and taking the time to address an old concern. More

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Oil change service Good and fast. Came during lunch and was out within 30 minutes. Also had tires checked and car washed. Would recommend going there again for service Good and fast. Came during lunch and was out within 30 minutes. Also had tires checked and car washed. Would recommend going there again for service More

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6000 mile checkup for new car I have been with this dealership for years. They have always been fair, both in sales and service. This time, the service was quick and complete. I have been with this dealership for years. They have always been fair, both in sales and service. This time, the service was quick and complete. More

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Never disappoints I have been with Subaru for over twenty years and I have received excellent care. I appreciate the friendly and helpful people that I have dealt with I have been with Subaru for over twenty years and I have received excellent care. I appreciate the friendly and helpful people that I have dealt with. More

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Excellent I love going through you guys because of the amazing customer service provided by carlos rios he makes it easy and comfortable to purchase a car I love going through you guys because of the amazing customer service provided by carlos rios he makes it easy and comfortable to purchase a car More

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2nd purchase here, will be back I purchased my first Subaru at Mark Miller about 4 or 5 years ago, and this week returned for our second purchase. Since the first purchase with Mark I purchased my first Subaru at Mark Miller about 4 or 5 years ago, and this week returned for our second purchase. Since the first purchase with Mark Miller we have purchased other vehicles at other dealerships (we moved out of state and are now back), and never had the kind of experience that we have now had two times with Mark Miller Subaru Midtown. We worked with Jon as our sales agent during our first purchase and absolutely had a wonderful experience; we felt everything was transparent, friendly and very helpful - getting a great price without the hassle of any back and forth is an added bonus. At the time I remember Jon listening to what we were looking for and what we could afford and finding us the right fit at a great price, no pressure to get anything we didn't need or want. This experience was a little different in that budget was not as much of an issue, but Mark and Carlos (our sales agents this time around) were excellent in explaining what our options were and helping us track down exactly what we wanted. Once again; no pressure - just patient assistance in finding what we were looking for in a a transparent and very helpful manner. This time around Jon was our Finance representative and just like the time before; he put together an excellent package for us that was exactly what we wanted - no pressure for anything we didn't want or need, but I did feel all of the benefits of the various options were excellently explained. Everyone at the dealership has been excellent. We bring our first Subaru in for its regular service and the Service department always does an excellent job. The loaner program is seamless and very helpful. The staff at the front and other sales people are very helpful, helping to track down the car we were looking to test drive on this most recent stop in while we waiting for our sales agent to wrap up what he was working on. Throughout the process you feel like it is important to everyone there that your purchasing experience be as enjoyable as your new Subaru will be. We love both of our Subarus and will be back to Mark Miller again for our future car service and purchase needs. More

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No pressure dealership. Friendly staff. Great experience. I’ll be back for my next car. Thet took really good care of us and made sure we were happy with the car. Great experience. I’ll be back for my next car. Thet took really good care of us and made sure we were happy with the car. More

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Outstanding Customer Service! I have owned Subaru's for the past 25 years. Our family currently owns three Subaru's purchased from Mark Miller Dealerships. We have always experienc I have owned Subaru's for the past 25 years. Our family currently owns three Subaru's purchased from Mark Miller Dealerships. We have always experienced outstanding service, and a quality car at a great price! The sales and service teams consistently go above and beyond our expectations. Carlos Rios is an exceptional team member at Mark Miller Subaru Midtown. Thank you. More

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The best dealership ever. All employees are awesome and make you feel at home with no pressure. The dealership is very clean, organized and is very convenient to access. All employees are awesome and make you feel at home with no pressure. The dealership is very clean, organized and is very convenient to access. More

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