Brian Pelletier
Brian Pelletier at Ferman BMW
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Brian Pelletier | Page 4

Service and Parts Director

Ferman BMW

31400 US Hwy 19 N
Palm Harbor, FL 34684

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4.4
136 Reviews

Dealership Experience

12 yrs, 1 mo

Industry Experience

45 yrs, 4 mos

4.4

136 Reviews

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136 Reviews of Brian Pelletier

February 04, 2023

Dealership Rating
Employee Rating

Friendly and knowledgeable about the vehicle and a no nonsense approach which I highly respect. More

by tommy45
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joshua Daniel

January 14, 2023

Dealership Rating
Employee Rating

Nick Hawk was fantastic. Went the extra mile to ensure my car was working perfectly. Thank you More

by BLADEZ9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Hawk , Kyle head mechanic

December 27, 2022

Dealership Rating
Employee Rating

We have purchased cars and service from Ferman BMW and have always been more than satisfied. More

by Jeffgeee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Karl Alvarez, Sal Graziano, Jeff walstrom , Alan Mazur, Mario

November 09, 2022

Dealership Rating
Employee Rating

Cesar, my in service person, is the best. David Soto is a great sales person. Love Ferman. More

by JBESNARD5050
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cesar Tereso

November 02, 2022

Dealership Rating
Employee Rating

Nice place very good people to help good people to took and a great place to get your next car More

by mail2
Price
Recommend Dealer
Yes

October 04, 2022

Dealership Rating
Employee Rating

Another great buying experience at Ferman BMW. From the initial communication regarding availability to the clear and concise communications via text and email to meeting with Tom who is very pers More

by msi10
Customer Service
Friendliness
Price
Recommend Dealer
Yes

September 29, 2022

Dealership Rating
Employee Rating

great service during the sale, but when the car, used Explorer with 19000 miles, broke down 2 weeks after I got it, they told me "tough luck". That is when it really mattered and they failed! More

by Jstraumann
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Karl Alvarez, Tom Berges

September 27, 2022

Dealership Rating
Employee Rating

Best experience I could have imagined! Steven Kelly was excellent and exceptional! I would hesitate to buy again in the future from him! I would 💯 % recommend him! He goes above and beyon More

by anniegupta1791
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Aaron Cox , Steven Kelly

September 21, 2022

Dealership Rating
Employee Rating

My fourth car from Ferman and my third from Ferman BMW. The customer service has always been outstanding. I am a loyal customer More

by MJ Keane
Customer Service
Friendliness
Price
Recommend Dealer
Yes

September 19, 2022

Dealership Rating
Employee Rating

I couldn’t be more happy than I am now! I recently retired at an early age from the automotive industry and was highly impressed with how the entire dealer group treated my wife and I. My More

by marcanderman
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dan Macdonald, Joe Cleaver , Whoever picked up the lead in BDC

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